Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.17

4.2 Rating 2,271 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glow Green provided a good price for my solar installation. Contracted out to installers who did a good job. Communication from Glow Green could have been better as we did hear much in the build-up. Installation not complete almost a month after initial install as waiting for Tigo optimisers. Scaffolding still up and rubbish/pallets not collected yet. Not heard anything in a couple of weeks. Can't fault the price or the installation so far but service could be improved.”

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“Had my boiler delivered and fitted in just over a week. Great service.”

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“Hob well done”

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“Happy with the service but did have to push to obtain SEG documentation”

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“Very attentive sales department and a responsive contact. I was well informed throughout the process from buying, through to the installation. Very good service, I would highly recommend it. The only thing to improve would be synchronisation between Glow Green and subcontractors ei. the scuffolding company, where delay putting the scuffolding up, delayed the actually installation by almost 3 weeks, which I was not happy about. Waiting on people to come all day, having taken a day off work, had to chase for an update only to be told they would not turn up. Room for improvement there.”

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“Very good quality installation overall slightly hampered by resourcing issues which delayed commissioning, but we are very pleased with the result. Installation staff were first class and very easy to work with. We were given professional guidance about where best to locate the inverter and battery unit and the system commissioning was clearly explained and demonstrated. I would be happy to recommend Glow Green.”

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“A few scheduling problems but excellent tradesmen on arrival”

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“Great service. Glow green called to cancel the first appointment but swiftly rearranged it. No fuss and appointment took 45 mins or so.”

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“Contractor was excellent. Good service. Only let down by the Glow Green contact person leaving the company and we were not told, or given a new contact.”

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“I’m happy now that everything is fitted and working but they did mess up the fitting date and also someone told be they would sort out all the SEG agreement stuff and they don’t.”

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“Boiler service carried out quickly and efficiently.”

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“Customer service much improved lately, hope it continues.”

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“Efficient on getting services arranged but not so helpful when we had a problem.”

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“Very good but a multitude of different people all on my case and despite my 3 messages they still didnt take the middle payment and so i had to pay a big chunk in one lump. Luckily i had the money available. Not ideal.”

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“Did a good job and happy with it all so far. Not used the heating yet but I'm sure it will be fine”

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“Very efficient and slick operation. Very pleased with the result.”

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“Very happy. the engineer was friendly and worked extremely hard on a hot day.”

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“Can’t praise Glow Green enough. The engineer, Mr Ali, turned up early and did a great job of fitting my new boiler, including having to alter the existing pipe work to accommodate the new boiler.”

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“All the people I dealt with were friendly and professional, although sometimes it took a while to get a reply to mails. The installers were professional, polite and friendly. The price was really good and the kit installed is of good quality. Overall I'm happy and have recommended Glowgreen to some friends.”

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“Apart from the delay in getting a bracket to us, the whole experience was excellent. Thank you.”

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Glow Green Ltd is rated 4.2 based on 2,271 reviews