Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.17

4.2 Rating 2,271 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales team were amazing, installation was arranged within a couple of days. Installer was very good. Arrived ontime, neat, clean and efficient worker, and a nice guy too. After sales team - really difficult to get hold of. Only had a minor issue with thermostat, in the end used a different company to change it...”

Helpful Report

“I had a new boiler installed, my experience was very good 😊. I would have given 5 stars 🌟 but the engineer installing was not familiar with the wires from my hive to the boiler, he connected it up, but, it is not correct, I am waiting for Glow Green to arrange for a electrician to come and fix it.”

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“Good job and service disappointed when cancelling last minute but where there next day as they advised”

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“Very good customers service always informative an on time with advice an e mails. Also calls. Thanks”

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“very good except for conflicting messages on emails and no proper prrocedure in event of medical emergency whilst dealing with a customer aspecialy with elderly people like myself otherwise thankyou”

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“Efficient, helpful friendly.”

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“Boiler choice and installation went without a hitch. However there was a slight issue with electronically signing the purchase agreement, but that was resolved satisfactorily.”

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“Quotes back quick and then order placed and install done quick. A problem occurred following install and company were really slow in addressing what turned out to be a very easy fix but eventually dealt with.”

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“Very Neat Electrical installation after testing and setting up the app on my mobile phone and not removing rubbish I would recommend Glow Green”

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“The boiler installer was 5 stars plus. Your procedures and help were 4 stars minus.”

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“Very quick and Professional throughout!”

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“The engineer who turned up was excellent.”

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“Good follow up and advice updated throughout installation”

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“Booked a service call. First engineer never showed up! Rebooked and second engineer was great, did everything he should and more. We had a problem with our CO monitor going off and he came back to check and then reset everything after the gas safety check had been done. Couldn't have asked for more. It would appear to have been a faulty alarm, but knowing everything had been checked and double checked was very comforting.”

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“Responded very quickly to my enquiry and I got a very competitive price (lower than others). Very reliable aboutst minute change) dates. Work done was excellent - panels and electrics. Not 5 stars as some minor problems with the design and delivery/collection system, and could do more re advice on import/export tariffs.”

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“Easily arranged boiler replacement competitive price.”

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“Carried out service competently after arriving within timeframe specified.”

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“I don't really have a complaint just a niggle.! I wish when they gave a time it's either am or pm not anytime between 9 till 5.Surely they know what the days programme is going to be !!!”

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“Friendly helpful staff. Installation went smoothly.”

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“The Glow team was very professional. Always willing to answer questions, kept us up to date with any new developments and was quite helpful with any changes we made. Installation went smoothly and all in all, we are satisfied.”

Helpful Report

Glow Green Ltd is rated 4.2 based on 2,271 reviews