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Glotech Repairs Reviews

4.0 Rating 4,955 Reviews
75 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,955 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Never made it to the property to do the job and I had to find someone else. I was rung 20 mins before and the guy seemed very concerned about parking (I had noted when booking that it was permit parking outside the flat so parking outside wasn’t an option). Sure enough he rang from near the flat to tell me that there was no paid (or free) parking available. It sounded unlikely given a high street with lots of paid spaces very nearby but, taking him at his word, I said I’d pay the parking fine if he was caught using the permit only parking directly outside the flat. Still not happy/willing. It didn’t feel very can do - a plumber was in the flat 30 minutes before and had no parking issues and less than 3 hours later the replacement oven repairer (from another company) had no issues. Neither even mentioned parking. Can’t speak for their actual work, but if you are in a London flat and have no access to easy parking outside your place, this probably isn’t the company for you.
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Posted 3 years ago
Javid worked wonders. Thank you!
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Posted 3 years ago
On time and sort out problem quickly and systematically Engineer Alex George
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Posted 3 years ago
Thank you for taking the time to raise this review and the positive feedback for the engineers.
Posted 3 years ago
Javid was excellent and saw the problem straight away a clear and concise plan moving forward means our repair is now not a worry! Thank you!
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Posted 3 years ago
Thank you for the positive review for Javid the team really appreciate the feedback.
Posted 3 years ago
I am very pleased with the professionalism shown by the engineer who attend to repair the dishwasher. He detected the issue very quickly and sorted out. Great service and would not hesitate to recommend to anyone.
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Posted 3 years ago
Thank you for the feedback in the review we really do appreciate the review.
Posted 3 years ago
Arrived on time, did a good job
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Posted 3 years ago
Thank you for the review and feedback
Posted 3 years ago
Andrew has done an excellent job the washer has worked better than before since.
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Posted 3 years ago
Thank you so much for your 5-star rating of Glotech Repairs! We are so pleased to hear that Andrew did an excellent job and the washer is working better than ever. Your feedback helps us to know that we are providing top-notch service to our customers!
Posted 3 years ago
My appointment was cancelled.
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Posted 3 years ago
Engineer diagnosed the leak by removing the top panel. He did not attempt to remove the front panel. When left alone for 5 minutes a smell of very hot insulation was obvious. He told me that a new component was required as the motor was sounding very gritty. Component cost in excess kof £300.00. Ordered from Germany, fitted 10 days later. Result. SAME LEAK! Recalled to investigate, a different engineer, same company. Front removed. Hole obvious in pipe, it was wet. Ordered, replaced, no leak. Be wary of who you trust. Engineer manager has still not contacted me after 4 phone calls. Complaint ongoing.
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Posted 3 years ago
Nice chap and very helpful
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Posted 3 years ago
Punctual, value for money and expertise
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Posted 3 years ago
Was pleasantly surprised that I was able to get some out the next day of phoning. He took care to make sure that all of the debris was removed from the tumble dryer in the pump and surrounding areas. Used the machine twice now and no sign of the existing problem exists. The problem with the machine was leaking water onto the floor. This was caused by fluff blocking up the pump.
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Posted 3 years ago
Didn't solve the problem
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Posted 3 years ago
5 stars for the engineer who came out - I think his name was Andrew - he was absolutely great, let me know he was on his way, arrived on time and sorted our dishwasher problem very efficiently. No issues with the service at all and I was very happy with it. Bit put out by Glotechs lack of clarity on its website about fees - the advertised £79.95 call out charge doesn't include VAT, and I don't think this is very clear on the website. Be aware the actual fee you pay is over £90.
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Posted 3 years ago
Excellent service. Knowledgeable, courteous and friendly engineer. Can highly recommend.
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Posted 3 years ago
Very happy with the service and the price.
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Posted 3 years ago
Impressed with the service from GLOTECH REPAIRS. I had an appointment within 3 days to look at my American fridge freezer. Jacob the service engineer telephoned to say he was on his way, impressed with customer care. He was very professional , explained what was wrong and fixed the problem in no time. Overall I have no problems with highly recommending Glotech Repairs.
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Posted 3 years ago
Glotech were very quick in responding. The visiting engineer was very polite and very professional. I fully recommend their services
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Posted 3 years ago
Nice engineer turned up on time and fixed my cooker quickly.
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Posted 3 years ago
Engineer turned up on time and quickly found the problem. The replacement part was quickly obtained and installed. Very pleased with the service.
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Posted 3 years ago
Glotech Repairs is rated 4.0 based on 4,955 reviews