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Glotech Repairs Reviews

4.1 Rating 4,822 Reviews
77 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.1
Based on 4,822 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
T
Verified Buyer
“the engineer hit the side of the freezer with his hand and said he thought it was a problem with the circuit board behind the front panel as the lights were still flashing. The engineer took details of the model, photographed it and went away. I got a call next day to say the part was obsolete so they could not get it and have you a card we can take payment on for the engineer's visit. On looking on the internet this part is not available and has not been available for a while, I thought the engineer should have an idea of this and said something when he called.”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“We had the problem assessed and were told it would cost £900+ to rectify. We've had to pay the money upfront (which in itself seems a bit odd considering its oven parts), but two weeks later are still waiting for a call to arrange the repair despite being told the parts were in stock. Not great service.”
Helpful Report
Posted 8 years ago
Hi Ms Brett We are very sorry to hear the service you have received from us thus far has not been to your satisfaction. We have looked into the matter and can see on the 2nd of this month, after having contacted all of our suppliers, notified you that the parts required are out of stock with an estimated delivery date of 15th Sept. As this is an extremely long time to wait we confirmed you wanted us to place the order, which you did and made payment for the parts. Unfortunately the parts delivery date has not changed and we understand how frustrating this is especially as it is outside of our control. We appreciate you want your appliance fixed however I want to make you aware that if you did want to cancel the order for the parts then we are able to do this with the supplier and refund you for the monies paid for them. If you would like to do this then please let us know on 01727 896 789. Alternatively, we will continue to seek updates and let you know as soon as they have arrived. Once again we are really sorry to hear of your dissatisfaction with our service and hope you can appreciate the delay has been from third parties outside of our control, and any other repair company in this case would have faced the same problems. Kind Regards, Glotech Repairs Team
Posted 8 years ago
Glotech Repairs is rated 4.1 based on 4,822 reviews
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