Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,761 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As it took three visits to resolve the issue with my oven, I was very glad only to pay one call out charge. The engineers were neat, tidy and extremely courteous workers but I was disappointed that a crucial fault was missed during the first visit which meant it took three calls to fix the problem instead of two. I was not chuffed to be left with the old parts to dispose of and would have expected these to be removed by the engineer.”

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Posted 7 years ago

“Glotech sent their repair guys out quickly as needed. Once on site they established issue in good time. Honest company will continue to use.”

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Posted 7 years ago

“Fixed quickly and came at a convenient time.”

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Posted 7 years ago

“The engineer was informative and friendly, it was a good experience. My only criticism is the call handler who originally took my call, she was not engaging or upbeat and I felt thoroughly deflated and quite annoyed by the end of the call. I rang back and spoke to one of the line managers about it because I was so unhappy about her lack of engagement.”

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Posted 7 years ago

“I am unwell and not up to typing much just now.”

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Posted 7 years ago

“They arrived on time”

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Posted 7 years ago

“Spent some time troubleshooting on my less than 4 years old Bosch dishwasher and explained the options. Trying two random non returnable circuit boards at £85 + vat and £150+vat plus labour which might not solve the fundamental problem. Not a good advert for Bosch, Glotech were fine.”

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Posted 7 years ago

“Well, not really, the engineer said it was more cost effective to buy a new freezer! At least he was honest about it!”

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Posted 7 years ago

“Arrived on time and resolved the problem”

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Posted 7 years ago

“Your engineers are very good, they are polite and are always ready to give you informations. Your company is time concious, they attends to costomers' need in timely manner giving informations for delays. Your company is reliable with good engineers. However, it takes 3 visits before the fridge is completely repaired. I hope there won't be any problem with it soon. I give you 10**********”

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Posted 7 years ago

“I was very satisfied with the engineer that worked on my machine, he worked very hard trying to find the fault.”

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Posted 7 years ago

“Pleasant staff”

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Posted 7 years ago

“prompt on time and did a good job . very polite and helpful.”

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Posted 7 years ago

“Good communication, responsiveness and repair. Punctuality and proactive communication of delays could be improved.”

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Posted 7 years ago

“Engineers very competent but spare part (new fridge/freezer thermostat) tool longer to arrive than expected otherwise would have been 5 star”

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Posted 7 years ago

“I like Glotech and use them regularly.”

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Posted 7 years ago

“Quite efficient and easy to book and make the payment. The engineers sent were very professional and friendly. We only had to wait a couple of days for the spare parts. If in need of help I would go with Glotech again.”

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Posted 7 years ago

“Glotech actually sent MixRepairs to do the job...He said I needed parts...2 days later the office called me and told me the cost; I paid and made an appt for 1 week later...on day 6 they called and cancelled the appt as they'd only managed to get 2 of the 3 parts and they would call me when the 3rd one came in....nothing happened for 3 weeks, so I called and they sent an engineer who arrived will all the parts...frankly I'm suspicious about part #3 as I'm not convinced they fitted it (despite the fact that I paid for it)...anyway, the microwave now works, but the admin did not inspire confidence...if I hadn't called after waiting for 3 weeks, I'd probably still be waiting!”

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Posted 7 years ago

“Quick and effective, with prompt communication. Thanks”

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Posted 7 years ago

“They were professional, polite and gave me the costs up front so I knew what to expect.”

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Posted 7 years ago

Glotech Repairs is rated 4.1 based on 4,761 reviews