Glotech Repairs Reviews

4.2 Rating 4,590 Reviews
79 %
of reviewers recommend Glotech Repairs
4.2
Based on 4,590 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Good advice given.
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Posted 1 year ago
Thank you for taking the time to raise a review for us. all feedback is appreciated.
Posted 1 year ago
A quick response and good diagnosis of the fault by a great engineer.
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Posted 1 year ago
Good Morning, thank you for taking the time to raise this review, we are really please that the one of our experienced engineers was able to quickly attend and diagnose for you - your feed back is really valued, thank you.
Posted 1 year ago
I found the service to be quick and efficient the person who dealt with was pleasant.I would recomend your company to anybody requiring repairs to washing machines
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Posted 1 year ago
Thank you for taking the time to review for us - we really do appreciate all feedback - Happy New Year to You
Posted 1 year ago
Very prompt repair service
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Posted 1 year ago
Very helpful and friendly 😊
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Posted 1 year ago
Thank you for taking the time to review for us all feedback is valued- thank you
Posted 1 year ago
Very good. Efficient service.
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Posted 1 year ago
The guy who came out was so lovely and nice but the problem started up again once he left, called again and they are coming out again to sort it Monday
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Posted 1 year ago
Good morning Thank you for the review, I have just check on the job and If I am correct I can see that our engineer has already reattended. I hope that you will find that you are fully repaired, if however you have any further problem please do not hesitate to contact us on email repairs@glotech.com. Thank you for your feedback.
Posted 1 year ago
Glogtech were unable to mend my appliance but they did respond promptly to my enquiry
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Posted 1 year ago
Thank you for the review we are sorry that we could not repair for you and wish you well with your new appliance .
Posted 1 year ago
A quick response to a request for a repair to my broken fridge. The engineer arrived in less than 48 hours and carried out a thorough repair and was very personable and polite. I have two minor comments. Although it was pouring down outside he didn't have any shoe coverings and also when booked I was surprised that they were unable to specify whether the engineer would come in the morning or afternoon. This makes it difficult if you have another appointment. In the event, he arrived at 10.00am.
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Posted 1 year ago
The engineer was very good but I did have to wait 6 days for an appointment.
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Posted 1 year ago
My Neff hob was temperamental sadly the engineer said the replacement board was a special order and if ordered was unreturnable. So I have had to order a whole new unit. Fingers crossed.
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Posted 1 year ago
I was kept informed when to expect the engineer, & he rang 10mins before arrival. He was here about 15 mins but couldn't find anything wrong so we still don't understand why the machine didn't pump out properly. I do think £81 was a little excessive.
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Posted 1 year ago
Thank you for the review, We are so pleased the customer service was great and as we expect from our team. The cost does cover the full labour and warranty for the repair for six months. We do hope that the fault does not return however if it does, we will reattend at no cost only if a part is required would you need to be charged for that part. wishing you well Thank you
Posted 1 year ago
Turned up on time. Very friendly and helpful. Would recommend to anyone.
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Posted 1 year ago
Thank you for taking the time to place a review for us and we hope that your appliance continues to give great results - thank you
Posted 1 year ago
The engineer was punctual and fix the problem very quickly! Excellent service
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Posted 1 year ago
The fixer turned up slightly early, but luckily I had just got home. The machine seemed to work O K but I will find out for sure, when, in the next day or 2 I run it. What I would like is a reminder of the other services that go with the the repair which you mentioned when I first booked in. Please send me a reminder
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Posted 1 year ago
Hello David thank you for the review if you could send an email to repairs@glotech.com with your details and one of the customer service team will be able to respond to your query Thank you
Posted 1 year ago
1. Positive: engineer called before arrival, obviously familiar with the Miele dishwasher. Checked machine thoroughly, and cleared the fault. Excellent. 2. Negative: Online, offered same day pm or next 2 days am or pm. Chose same day pm. In afternoon got call saying couldn’t get engineer until 3 working days on. I felt this was a con to stop me looking elsewhere. Why promise something obviously unachievable?
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Posted 1 year ago
Contacted me promptly, very helpful at the call centre, engineer also very prompt, helpful and friendly. Recommend.
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Posted 1 year ago
Quick and efficient, would use Glotech again.
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Posted 1 year ago
Very prompt response the guy that came to fix my microwave oven Richard was very friendly and helpful.
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Posted 1 year ago
Thank you for your review! We will pass this to Richard.
Posted 1 year ago
Service was excellent. There seems to be a blip in communications, however; your engineer confirmed that our Hotpoint dishwasher was not worth repairing. If we need help with its replacement, we'll certainly be in touch again.
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Posted 1 year ago
Glotech Repairs is rated 4.2 based on 4,590 reviews