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Glotech Repairs Reviews

4.2 Rating 4,591 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

4.2

Based on 4,591 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thanks George”

Posted 6 months ago

“Great service quick response thanks George”

Posted 6 months ago

“Service with a smile. Excellent. If I ever need repairs to any of my appliances I know who to ask. Thank you.”

Posted 6 months ago

“We had a recent built-in Oven repair done by Glotech. The service was excellent and professional and we were given a very quick appointment. Customer Service was friendly and very helpful, and the Engineer was also very professional and did the job quickly and efficiently. Have also used this Company previously and would highly recomend them”

Posted 6 months ago

“George the Engineer was great office caused a little frustration but great service overall”

Posted 6 months ago

“Had a very quick response, work done very efficiently within the hour, very pleased and I would definitely not hesitate to use them again.”

Posted 6 months ago

“VERY EFFICIENT, PUNCTUAL, FRIENDLY AND QUICK TO GET PARTS REQUIRED FOR REPAIRS. COST FOR REPLACEMENT PARTS WAS SURPRISINGLY CHEAP. VERY QUICK TO CONFIRM WHEN PAYMENT WAS MADE AND WHEN THEY COULD COMPLETE JOB. HAPPY TO LIAISE WITH ME ABOUT WHAT TIME THEY WOULD BE ON SITE. WOULD RECOMMEND GLOTECH HIGHLY 5*. REGARDS NEIL FORBES.”

Posted 6 months ago

“Really helpful reply quick exce,.wnt service thanks George”

Posted 6 months ago

“Great service and easy payment. Thank you”

Posted 6 months ago

“Great service with prompt repairs to microwave & f/freezer.”

Posted 7 months ago

“Honestly the worst organisation ever. They have the most awful customer service, Ben the director of the Essex branch is the rudest person I have ever dealt with. I would honestly it recommend using this company.”

Posted 7 months ago

“Very professional thanks George”

Posted 7 months ago

“Booked glotech to repair two separate kitchen appliances. One was a washing machine and affected by a drain issue for which a separate plumber was called out. When booking I requested for the engineer to call me before hand so I can ensure the plumbing was checked. Instead the engineer visited and concluded nothing wrong with the machine and it is a drainage problem! £90+ of my money down the drain. Customer service kept referring to their notes and T&C's. They take money from landlords before hand and then don't really need to worry with money now in their bank account. Suggest you get a British Gas appliance cover and expect more value and a better service...”

Posted 7 months ago

“I booked a Glotech service visit to repair my faulty Miele washing machine. The price and visit schedule were confirmed by Glotech. On the agreed day after waiting 5 hours (their booking window) the engineer did not turn up. I received no text, email or phone call to explain why he hadn’t shown up. On calling Glotech they claimed the problem was with their contractor not Glotech. I explained that my order had been placed with Glotech and the order and booking confirmation had come from Glotech ( not their contractor) and therefore it was Glotech’s fault. I would definitely not recommend this company to anyone looking for a service company for any of your appliances. Disgruntled, Stockport”

Posted 7 months ago

“Very happy with service speed and cost thanks George”

Posted 7 months ago

“Fast efficient and reasonably priced !”

Posted 7 months ago

“Fixed our problem on the day. Polite, friendly and very competent. Will definitely use again.”

Posted 7 months ago

“Excellent”

Posted 7 months ago

“Efficient, methodical ,friendly, made paying almost happy , very pleasant nature His name Alex”

Posted 7 months ago

“Alex knew exactly what the problem was with my freezer and fixed it quickly.”

Posted 7 months ago

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Glotech Repairs is rated 4.2 based on 4,591 reviews