Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Glotech Repairs Reviews

4.2 Rating 4,590 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

4.2

Based on 4,590 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Tell us how Glotech Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AT ALL COSTS. Technician came 3 times, each time not resolving the issue and even making it worse !! No admission of mistake, completely dishonest and charged for repairs that not only did not resolve the issue but completely destroyed the machine !!!! supposedly I put paper in the machine and I am responsible ?! Like a piece of paper accidentally getting in the drum could destroy a machine and they also couldn't fix that in 3 visits ???!!”

Posted 3 months ago

“Booked an appointment on line and they confirmed with the time and date I requested. The Engineer came on time and was respectful and was very knowledgeable and was able to thoroughly check my washing machine and diagnose accurately the issue and replaced the faulty part. I am very pleased to say they are reliable and professional company.”

Posted 3 months ago

“Excellent service and communication thanks George”

Posted 3 months ago

“Efficency friendly went above and beyond thanks George”

Posted 3 months ago

“Good visit everything explained clearly and thoroughly thanks George”

Posted 3 months ago

“Charged £80 for call out lasting 7 mins. When I got quote for over £500, they added repairs that did not need doing but when questioned about the extra work got told they don’t just change bearings. True cost off repairs is £200 Not very environmentally friendly changing parts that are working find and have no need to be changed Cannot understand why they need to change so many parts”

Posted 3 months ago

“I booked a wine cooler repair via a third party (Mix Repairs). They turned up, charged £90 and said they needed to order a part and then didn’t hear anything further from them. When I chased them they said the part was no longer available and so I’d need a new cooler. Total rip off.”

Posted 3 months ago

“My first time leaving a review but I’m so disappointed with this company for their shoddy behaviour. I booked online for a service and 2 minor repairs which I had diagnosed to a range cooker the date I’d chosen was changed for their convenience. I contacted them the day before to confirm that I wanted a service and repairs but had no response. The engineer who came said they don’t service the cookers but he checked the oven and said we needed a couple of parts which would be ordered and he’d return to install them. I paid him £135 54 A week later we received a call telling us they couldn’t source the parts so would return £80 to us . I requested the full amount as no work had been done. I spoke to a passive aggressive woman who told me I should have rung them to book an appointment and they would have told me they didn’t service the cookers. She was unpleasant to say the least . So they have charged me over £55 for nothing. I urge any one reading this review to take their custom elsewhere, to a company that has some customer service.”

Posted 3 months ago

“Quick efficient pleasant to deal with thanks George”

Posted 3 months ago

“Engineer visited right tlme ,cleared fluff from dryer.Stated all ok ,you need a new pump in future'£89 charged.Same day dryer did not work.Phoned new appt made,we have engineers report about pump.New date arranged 08:00 _1300 at 11 am phone call engineer can not come, part not ordered plus pay for part before we come.Do not use this company.!!!!!!”

Posted 3 months ago

“Came to repair a dishwasher, did nothing, and I mean nothing.. just turned it on, said couldn't repair it then changed me £120 anyway. Avoid like the plague.. unless you like having a sore ass of course”

Posted 4 months ago

“Very efficient friendly and informative thanks George”

Posted 4 months ago

“Had a repair booked which was subsequently cancelled due to engineer being off sick. Rebooked the following week (Christmas Week), took a day off work and at 12.44pm got a call to say engineer wasn’t experienced with a Fischer and Pykel fridge and appointment cancelled. Not helpful before Christmas leaving me know time to find another engineer. Initially I was impressed with sorting out appointment but disappointed at poor result”

Posted 4 months ago

“Booked with them and they cancelled on my three days later on the day of the call out. Left me without a working oven”

Posted 4 months ago

“Prompt and easy to book friendly thanks George”

Posted 4 months ago

“Customer service excellent. All the Glotech staff who dealt with our dishwasher fault were polite and efficient. The price was explained nothing was hidden or added afterwards. No problems with company from start to finish will definitely use the again.”

Posted 4 months ago

“Absolutely shocking customer service from glotech services. Our dishwasher stopped working at end of August 2023 and required a new sensor panel which we were told was ordered and would arrive within a couple of weeks. And then we heard nothing. To receive any updates it was us contacting them. Every time we were told there was no new information and we would be updated - but then we weren’t - we had to contact again and so it went on. By the end of November we made a decision to buy a new dishwasher. Glotech were an absolute waste of time and money and would have respected them more if they’d just said they were unable to help and refunded us. Instead we got an automated email after we’d cancelled saying how the dishwasher is now up and running!!! Absolute shocker”

Posted 4 months ago

“Our Miele washing machine about 15 years old developed a rumble on the spin cycle. Engineers fitted new drum assembly quickly and expertly. Very clean very considerate. We now have a new machine. Delighted!!”

Posted 4 months ago

“Had a dishwasher repaired. Very good pricing and professional service. Highly recommended”

Posted 4 months ago

“Friendly efficient and extremely helpful thanks George”

Posted 4 months ago

«
1
...
2
3
4
5
6
»

Glotech Repairs is rated 4.2 based on 4,590 reviews