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Globelink International Travel Insurance Reviews

4.6 Rating 1,741 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

4.6

Based on 1,741 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Previously used Globelink. I am satisfied with the policy and its contents. I found the tone of the person to whom I spoke when renewing the policy unfriendly, curt and overly official. Having inferred that to be the case the tone softened and I felt I was being handled more as a customer.”

Posted 7 years ago

Thank you for your feedback which is very helpful to us and we apologise if you found the person you spoke to was below par on this occasion.

Posted 7 years ago

“Good to get reminders. Easy enough to do on line.”

Posted 7 years ago

Thank you and we are pleased you found the renewal of your policy simple and easy to do online. Travel safe!

Posted 7 years ago

“I will write a review upon the completion of my trip.”

Posted 7 years ago

Thank you for continually travelling with Globelink Travel Insurance Mr. Phillips and we hope you have a good trip!

Posted 7 years ago

“You can purchase this travel insurance after leaving your home country, and choose to be medivac'ed to the UK, SA, AU or NZ, all good. The medical side of the insurance is fairly typical except they have sensible pre-existing condition rules - a rarity. The baggage side of the insurance is pitiful in this day of DSLRs, smart phones, tablets and laptops. You can pay a high additional premium to raise the cover but it remains below the cost of many laptops.”

Posted 7 years ago

Thank you for your feedback, a lot of our customers have valuable items insured separately under specialist gadget insurers or on their home contents policy so we do offer the option to add specified cover is this is needed for your travels.

Posted 7 years ago

“I have only given a rating of 3 as, so far, I have not made a claim so cannot in all all honesty rate that part of the service I have not experienced. I can state that I am completely happy with the cover provided and the ease of dealing with Globelink who we have used for years now and have never had a situation that was not handled in a friendly and professional manner. Would I recommend Globelink? Yes definitely.”

Posted 7 years ago

Thank you for your feedback and potential recommendations Mr. New. It’s good to know all your trips have been safe. We wish you the same safe travels in future.

Posted 7 years ago

“The web site was easy to use and very effective at taking my money. It remains to be seen if Globelink are acceptable when it comes to paying out in the event of a claim”

Posted 7 years ago

Dear Mr. Murray, It’s good to know you’ve been travelling safely for all these years and we hope you continue to have only safe trips.

Posted 7 years ago

“Very helpful when confirming what the policy actually covered. Of course the real test is how things are in the event of a claim, hopefully I will not find out!”

Posted 7 years ago

Thank you for choosing the Globelink Annual Multi Trip policy Mr. Henderson. We wish you only safe trips with no worries.

Posted 7 years ago

“Good presentation of options for customising cover. However, the addition of some make the over all price more expensive than all-inclusive rivals so I opted out.”

Posted 7 years ago

Supplying good travel cover whilst keeping the price reasonable is one of our top priorities. We wish you a safe trip.

Posted 7 years ago

“Well. I actually signed up with you guys again because it was easiest, not because I particularly enjoyed my previous experience. I feel you make it very hard to make a claim and it's just silly all the stuff you have to fill in when you already HAVE all my data. If I could have come up with someone else I would have moved on, but hey. So let's see how your second chance goes :) I really hope you will modernize your claims process so I can make a claim online rather than go through printing which is just hopelessly old fashioned.”

Posted 7 years ago

Thank you for your continued purchase. We do aim at improving every aspect of the service we provide including the way our claims handlers deal with your claim.

Posted 7 years ago

“The process of getting holiday insurance was prompt and efficient - apart from the agent dealing with my call, who made me repeat my name, and spell it, 4 times! She wasn't friendly or helpful, blaming the quality of the line for the fact that she couldn't hear me well - there was a lot of background chatter which didn't help. She needs to do a customer service course to improve her cold and brusque tones and communication skills.”

Posted 7 years ago

We are sorry you found the call to the sales office unsatisfactory, we will continue to do our best to keep office background noise to a low level to help our staff clearly address the needs on the customer.

Posted 7 years ago

“The person that did my person was very helpful and polite, BUT, if your form on the internet had allowed me to purchase on line then I would not have had to telephone from Spain to England.”

Posted 7 years ago

Dear Ms. Ormerod, Thank you for your review and for choosing Globelink Travel Insurance. Unfortunately, technical difficulties in this instance prevented purchasing online but our team is always there to assist over the phone.

Posted 7 years ago

“Website confused me when I wanted to remove winter holiday cover. The price didn't seem to change.”

Posted 7 years ago

Dear Mr. Brown, Thank you for your feedback. Winter Sports cover is included free on some annual multi-trip policies and can’t be removed. Please, call +44 (0) 1353 699082 if you have any questions and we will be happy to help.

Posted 7 years ago

“Since we have not yet travelled I cannot say. I'll get back to you after our trip.”

Posted 7 years ago

Thank you for choosing Globelink as your travel insurance provider Mr. Kulton. Have a safe trip!

Posted 7 years ago

“Happy with GITI, but what a nightmare the website. Obviously been designed by a geek with a 10 foot screen ! Continually having to move up and down to answer questions and discover what they want. Never did ask what the out patient operation was for ( cataracts 10 months ago should hardly affect the premium ).”

Posted 7 years ago

Thank you Mr. Crate, we appreciate any feedback from our customers and use it for our online purchase system development and improvement. We hope you’ll find it easier to use next time and wish you many safe trips.

Posted 7 years ago

“I was content with GLOBELINK until I realised that there was a rival bid by a company with lower charges. I have therefore withdrawn from Globelink”

Posted 7 years ago

Thank you for your feedback Mr. Loveridge. We wish you many safe and enjoyable trips.

Posted 7 years ago

“Messy web site. Not easy to navigate. I regard myself as web savvy. I wouldn't find it easy to purchase a policy if I was less competent using the internet”

Posted 7 years ago

Dear Mr. Cooper, Thank you for choosing Globelink Travel Insurance. We are constantly working on our website improvements and hope you’ll find it easier to use in the future. Enjoy your trip!

Posted 7 years ago

“Website easy to use”

Posted 7 years ago

Thank you Mr. Sawyer. We are glad to hear you found our website easy to use. Have a great trip!

Posted 7 years ago

“I have no quibbles with the customer service team who are, as always, very helpful. My criticisms lie with the ridiculous medical screening process. The firm dealing with this has changed EVERY YEAR. Every year the same condition has either been free, 8 pounds, 300 pounds, free but with large excess...you get the drift! This year because of a recent operation, I was refused cover altogether unless I accepted a quote of over 2000 pounds! So, very reluctantly, I am travelling not only without that cover but without cover for the other minor conditions as well. I am exceedingly unhappy. I also dislike having to contact medical screening first and being passed from pillar to post: very expensive phoning from Spain. So, Globelink telephone staff are very good but the way the product is being sold is very frustrating and the price no longer good value. Linda Arthurs”

Posted 7 years ago

Dear Mrs. Arthurs, We are sorry to hear the medical screening teams who have been appointed by the Underwriters have not been consistent when handling your Pre-Existing medical conditions, if you email us here in the office we will do our best to assist with finding cover for your other minor conditions.

Posted 7 years ago

“Used Globelink last year for annual travel insurance and thought they offered a good deal. Wanted to re-new this year for the same insurance and somewhat disappointed that the price had nearly double because I was a year older, although I had no medical conditions to declare, as before. I have been given a 10% discount and decided to re-new my policy, but may well search around when it comes to re-newing this time next year. They were prompt in responding to my query about the price, but really didn't answer what I was asking.”

Posted 7 years ago

Thank you for your continued Travel Insurance purchase Ms. Irvine. We hope you have many safe trips.

Posted 7 years ago

“No point now all you've done is take my money. The review will come should I need it back in the future,”

Posted 7 years ago

Mr Brookes, Thank you for your continued loyalty with our Travel Insurance product and we wish you only safe trips in future.

Posted 7 years ago

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Globelink International Travel Insurance is rated 4.6 based on 1,741 reviews