Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,984 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

Write Your review

Tell us how Globelink International Travel Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Globelink International Travel Insurance 5 star review on 10th October 2025

Kenneth Foster

Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ONly satisfactory. I was very disappointed by the ASUA medical assessment as it was obvious that the assessor was not interested in the conditions that were being assessed. One medical condition that was ruled out concerned the fact that I went to A&E for an assessment that proved to be entirely that I had stretched a muscle under the rib cage, with no treatment given nor any follow up being necessary. Neither was there any offer for cover at extra premiums for conditions that were ruled out of the basic cover. As I am not travelling for another eleven months, there is time to put this right if only somebody would take some responsibility. I did speak to the Globelink representative at the time, she was surprised that ASUA had not discussed extra premiums but also she did not offer to follow this up with ASUA. Not impressed.”

Helpful Report

Posted 6 years ago

Anything that has received hospital treatment in the last 12 months is deemed outside the normal accepted terms of Pre-Existing medical condition cover and does need referring to the Medical Screening Team to see if they will offer any additional cover for a claim relating to this, as we do not know the full details of your call to medical screening we are unable to comment on their decision to decline acceptance in this instance, if you are within the 14 days cooling off period and are unhappy with the cover offered you do have the option to cancel your policy and receive a full refund of the premium paid.

Posted 6 years ago

“Basic insurance was good, when I broke my arm all medical and out of pocket expenses were paid without question. However it is now 2 years since their legal department has had my case and I only get information about my claim if I e-mail and ask. this is very frustrating and wish I had gone to my own solicitor as the case runs very much in my favour.”

Helpful Report

Posted 7 years ago

Thanks for the feedback and glad to hear you were happy with the insurance. Please email us at globelink@globelink.co.uk and we can check what is happening with the Claims Company for you.

Posted 7 years ago

“I wanted above all to insure my luggage and cancelled flights. I found, only through continued probing that I could only get that on a more expensive choice. This is only between Spain/ UK/ Spain. It would have been more efficient if I was asked what I wanted to insure for at the beginning.”

Helpful Report

Posted 7 years ago

The quotations are based you’re your travel plans, then listed by the premiums for that trip and the level of cover that each policy will offer you.

Posted 7 years ago

“Quick and easy to do online, dissapointed however that the minimum days per trip is about 17 days - would be helpful to be able to cover smaller trips”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink Travel Insurance. We wish you a great trip!

Posted 7 years ago

“Pretty pointless to ask for a review about the purchase of insurance. Surely an insurance company can only be judged by the service offered if you need to make a claim.”

Helpful Report

Posted 8 years ago

Thanks for your feedback. Enjoy your trip!

Posted 7 years ago

“Your staff was very friendly, helpful and informative. Your first question rate out of 5 is irrelevant at the moment as I have only purchased. I will give you a review after my holiday and if I have to claim.”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink Travel Insurance, Mrs. Partridge. We hope you have a safe and memorable trip and look forward to insuring you in future.

Posted 8 years ago

“There was a spelling mistake in my address. I rang back the next day and it was corrected but I had to print out again.”

Helpful Report

Posted 8 years ago

Dear Mrs. Stevenson, We are happy to assist with customer queries on the certificate and are pleased you received your correct document to print and keep to hand when travelling, and wish you a safe and pleasant trip.

Posted 8 years ago

“I have just bought the insurance lets see how it works!”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink Travel Insurance. Have a nice trip!

Posted 8 years ago

“I will not know if this is worthwhile or not until I have had the holiday”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink Travel Insurance Mrs. Robertson. We wish you a safe and enjoyable trip.

Posted 8 years ago

“Your operator was very helpful and friendly. Having been a customer of yours for some years it was helpful that I was ably to do my medical questionnaire with her”

Helpful Report

Posted 8 years ago

Thanks for sharing your feedback Mrs. Payne. We are glad to know you are satisfied with our service. Travel safe!

Posted 8 years ago

“Previously used Globelink. I am satisfied with the policy and its contents. I found the tone of the person to whom I spoke when renewing the policy unfriendly, curt and overly official. Having inferred that to be the case the tone softened and I felt I was being handled more as a customer.”

Helpful Report

Posted 8 years ago

Thank you for your feedback which is very helpful to us and we apologise if you found the person you spoke to was below par on this occasion.

Posted 8 years ago

“Good to get reminders. Easy enough to do on line.”

Helpful Report

Posted 8 years ago

Thank you and we are pleased you found the renewal of your policy simple and easy to do online. Travel safe!

Posted 8 years ago

“I will write a review upon the completion of my trip.”

Helpful Report

Posted 8 years ago

Thank you for continually travelling with Globelink Travel Insurance Mr. Phillips and we hope you have a good trip!

Posted 8 years ago

“You can purchase this travel insurance after leaving your home country, and choose to be medivac'ed to the UK, SA, AU or NZ, all good. The medical side of the insurance is fairly typical except they have sensible pre-existing condition rules - a rarity. The baggage side of the insurance is pitiful in this day of DSLRs, smart phones, tablets and laptops. You can pay a high additional premium to raise the cover but it remains below the cost of many laptops.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, a lot of our customers have valuable items insured separately under specialist gadget insurers or on their home contents policy so we do offer the option to add specified cover is this is needed for your travels.

Posted 8 years ago

“I have only given a rating of 3 as, so far, I have not made a claim so cannot in all all honesty rate that part of the service I have not experienced. I can state that I am completely happy with the cover provided and the ease of dealing with Globelink who we have used for years now and have never had a situation that was not handled in a friendly and professional manner. Would I recommend Globelink? Yes definitely.”

Helpful Report

Posted 8 years ago

Thank you for your feedback and potential recommendations Mr. New. It’s good to know all your trips have been safe. We wish you the same safe travels in future.

Posted 8 years ago

“The web site was easy to use and very effective at taking my money. It remains to be seen if Globelink are acceptable when it comes to paying out in the event of a claim”

Helpful Report

Posted 8 years ago

Dear Mr. Murray, It’s good to know you’ve been travelling safely for all these years and we hope you continue to have only safe trips.

Posted 8 years ago

“Very helpful when confirming what the policy actually covered. Of course the real test is how things are in the event of a claim, hopefully I will not find out!”

Helpful Report

Posted 9 years ago

Thank you for choosing the Globelink Annual Multi Trip policy Mr. Henderson. We wish you only safe trips with no worries.

Posted 9 years ago

“Good presentation of options for customising cover. However, the addition of some make the over all price more expensive than all-inclusive rivals so I opted out.”

Helpful Report

Posted 9 years ago

Supplying good travel cover whilst keeping the price reasonable is one of our top priorities. We wish you a safe trip.

Posted 9 years ago

“Well. I actually signed up with you guys again because it was easiest, not because I particularly enjoyed my previous experience. I feel you make it very hard to make a claim and it's just silly all the stuff you have to fill in when you already HAVE all my data. If I could have come up with someone else I would have moved on, but hey. So let's see how your second chance goes :) I really hope you will modernize your claims process so I can make a claim online rather than go through printing which is just hopelessly old fashioned.”

Helpful Report

Posted 9 years ago

Thank you for your continued purchase. We do aim at improving every aspect of the service we provide including the way our claims handlers deal with your claim.

Posted 9 years ago

“The process of getting holiday insurance was prompt and efficient - apart from the agent dealing with my call, who made me repeat my name, and spell it, 4 times! She wasn't friendly or helpful, blaming the quality of the line for the fact that she couldn't hear me well - there was a lot of background chatter which didn't help. She needs to do a customer service course to improve her cold and brusque tones and communication skills.”

Helpful Report

Posted 9 years ago

We are sorry you found the call to the sales office unsatisfactory, we will continue to do our best to keep office background noise to a low level to help our staff clearly address the needs on the customer.

Posted 9 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,984 reviews