Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,984 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

Write Your review

Tell us how Globelink International Travel Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Globelink International Travel Insurance 5 star review on 10th October 2025

Kenneth Foster

Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“One problem when answering the health questionnaire was that we were applying as a couple and have different health histories but there seemed to be only one answer per couple on the on line form...so if either of us had any issue I answered as if it was both of us...this was a bit confusing.”

Helpful Report

Posted 9 years ago

Dear Mrs. Webster, Thank you for your feedback and your comments on the medical questions, we will be looking into this issue as part of the going development of the site.

Posted 9 years ago

“When talking with operator I could hear other people speaking loudly in background which made it difficult to hear what my operator was saying.”

Helpful Report

Posted 9 years ago

Dear Mrs. Pegler, Unfortunately we are a busy office and sometimes we are all answering calls at the same time, hopefully we are still trying to give the best possible service to each of the clients we are dealing with on the phone.

Posted 9 years ago

“We where mostly satisfied with the information we were given over the phone, but I thought we could have been given more information on which insurance would suit us the best. As with a lot of companies you only seem to get back what you put in, by that I mean I ask a question and get a answer to that question, when people ring in it's to obtain more information, this is so we can make the right choices It's not until later when you have filled in all the forms that you think of something else you should have asked? but now it is to late or you just can't be bothered to phone again. We would have still had used the company but possible have felt that we had got the best deal for us. Regards Phil Steeper”

Helpful Report

Posted 9 years ago

Dear Mr.Steeper, We do hope to provide clear information on your policy options both via the telephone or website, we always ask all our customers on delivering the email certificate of insurance to read the certificate of insurance and full policy wording carefully and ensure you understand the cover you have purchased. If you are not entirely satisfied with the policy and it does not meet with your demands under FCA regulations we can cancel the policy during its 14 days cooling off period and give you a full refund of premium.

Posted 9 years ago

“Slightly annoying the up selling of additional features”

Helpful Report

Posted 9 years ago

Dear Mrs. Toms, additional features such as the excess waiver option are offered, if required as part of the purchase, but we do hope that with a simple “No Thanks” option this keeps the Added Cover Options to a minimum.

Posted 9 years ago

“cheers good value and advice over the phone was great”

Helpful Report

Posted 9 years ago

Thank you Mr. Robinson for your review and have a safe trip.

Posted 9 years ago

“As a company Globelink are good, but they are let down badly by their support organisations - Mayday Assistance were a nightmare when my late wife was in hospital in Scotland & subsequently died in April this year. They were uncaring & I never did get any payment from my policy, and that sadly reflects on the first point of contact - Globelink. They need to carefully & quickly review their relationship with their third party companies. Until they do, they will suffer through no fault of their own. I certainly would NOT recommend Globelink as currently structured”

Helpful Report

Posted 10 years ago

Dear Mr. Wilkinson, We are so sorry for your loss, as advised please email us details of your complaint and we will pass this back to through the correct channels to have this looked at.

Posted 10 years ago

“I cannot comment on Globelink's customer service as I haven't made a claim through them. Suffice it to say that the online application process was fine, their prices are competitive and when I called to request a hard copy of the policy, it arrived promptly. So far so good.”

Helpful Report

Posted 10 years ago

Thank you Mrs. Boorman for your feedback. Travel safe!

Posted 10 years ago

“Let's wait and see what happens when we make a claim.”

Helpful Report

Posted 10 years ago

Dear Mr. Dean, Thank you for choosing Globelink Travel Insurance. Travel safe!

Posted 10 years ago

“Been very happy with Globelink for the last 3 years. Now my first claim... I was robbed in Italy in April. Claims are managed by Reactive Claims. Sent everything they asked. Told me what it would be covered. I disagreed, and I am right (probably they did not read the police report). August... and still waiting for a response. So... we will see if I am happy or not. It is easy to be happy when there are no problems.”

Helpful Report

Posted 10 years ago

Dear Mr. Torres, Globelink hope the system we have set up to deal with your claim is as simple and effective as possible in handling and settling your claim to your satisfaction. However, if you do encounter any problems with your claim which Reactive Claims cannot resolve then please do bring this to our attention. Pop details on an email to our office at globelink@globelink.co.uk , with your name, the Claim Reference Number, your policy details and what it is we may be able to help with, and we will do our best to resolve any issues directly with you.

Posted 10 years ago

“Thanks, but i'd rather wait until the end date, just in case we have to make a claim.”

Helpful Report

Posted 10 years ago

Thank you, Miss Lavagna, have a safe trip!

Posted 10 years ago

“I'm still waiting for my paperwork. But I was charged the extra premium immediately.”

Helpful Report

Posted 10 years ago

Dear Mr. Walley, the Certificate of Insurance and Full Policy Wording are emailed immediately after payment, always contact us if this is not the case so that we may look into this or put a copy in the Post if this is needed

Posted 10 years ago

“I did receive the information on line but I bought by telephone which was an excellent experience. Thank you.”

Helpful Report

Posted 10 years ago

Thank you, Mrs. Spring. Your kind words motivate us.

Posted 10 years ago

“It would be good if our records are kept on file to use when booking again to save having to go all through the details each time.. (We are more likely to use your services again too) It would also be good if we could do the whole insurance with one phone call rather than having to do the medical conditions (not normally covered) and pay separate fees. P”

Helpful Report

Posted 10 years ago

Thank you, dear Mr Wraith, for your kind words. Your opinion means a lot to us.

Posted 10 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,984 reviews