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Globelink International Travel Insurance Reviews

4.6 Rating 2,115 Reviews
94 %
of reviewers recommend Globelink International Travel Insurance
4.6
Based on 2,115 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Globelink International Travel Insurance Reviews

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 6th February 2026
Rosalind Eden
Globelink International Travel Insurance 5 star review on 10th October 2025
Kenneth Foster
Globelink International Travel Insurance 5 star review on 10th June 2023
Jamie
Globelink International Travel Insurance 5 star review on 23rd June 2022
Gordon Ashurst & Christine Ashurst
Globelink International Travel Insurance 5 star review on 23rd June 2022
Gordon Ashurst & Christine Ashurst
Globelink International Travel Insurance 5 star review on 6th June 2022
Jacqui Hollingsworth
Globelink International Travel Insurance 5 star review on 2nd June 2022
Jacqui Hollingsworth
3
Anonymous
Anonymous  // 01/01/2019
I think it is very poor that the minute you turn 66 that your premium more than doubled regardless whether you are in great health or not.
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Posted 3 years ago
Thank you for your feedback.
Posted 3 years ago
I think it is very poor that the minute you turn 66 that your premium more than doubled regardless whether you are in great health or not.
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Posted 3 years ago
Thank you for your feedback. Travel safe.
Posted 3 years ago
Have the insurance every year. I purchase two policies. I had to ring to get some advice and person seemed very short with me. However the person did resolve what i needed to know I renewed that policy and then when i did the other one, it wouldn't allow me it kept reverting back to my policy so i had to ring again Unfortunately i recognised the same person voice who answered this time again very short
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Posted 4 years ago
Thank you for your feedback. It’s very important for us to hear your views on the buying process and customer experience of Globelink Travel Insurance to help us improve our service, we are pleased we were able to assist you with your query.
Posted 4 years ago
Not quite as good value for money as prior to the covid pandemic
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Posted 4 years ago
It’s very important for us to hear your views on the buying process and customer experience of Globelink Travel Insurance to help us improve our service. We are also pleased we can include covid cover on all of our policies. Thank you for your feedback!
Posted 4 years ago
why has the insurance doubled in price Shocking
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Posted 4 years ago
Thank you for your feedback and sorry the price has increased for you. All Globelink prices have not doubled despite Covid impact. However, regrettably, prices do double for certain age categories and dependent on where and how long you travel. Please contact us at globelink@globelink.co.uk and we will aim to assist further.
Posted 4 years ago
Method of payment was very difficult . It was only due to the help of Ibex Insurance staff in Almancil (Portugal)office that I was able to complete the transaction.
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Posted 4 years ago
We always try to give the best customer service and we take note of your comments! We appreciate your review!
Posted 4 years ago
Very good reviews on here.but none that have actually made a claim. I have and the customer service is really bad.been waiting since January,when we had to cancel our new year holiday due to covid.made numerous complaints and also phoned many times. When taking the insurance out ,I did find they were very helpful ,but when you claim you deal with a different company. Was hoping to use the money from the claim to go away for Easter. Next time I take out holiday insurance,I will check their claims process first.
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Posted 4 years ago
We are so sorry to hear your claim has been delayed, as you are in the process of dealing with Collinson Insurance’s customer service team we must point out that as a regulated insurance intermediary Globelink are not involved in or have any authority for the insurance Company’s (Collinson) claims management. However, as a valued Globelink customer we will do whatever we can to support our clients. Please provide us with the claim number and details via a direct email to our administration office globelink@globelink.eu so that we can urgently escalate this back to them for an update to both you and us, of the status of this claim and what has happened to delay a settlement.
Posted 4 years ago
This is the third time I have purchased the annual multi trip. Good price, easy to buy, helpful staff via email. Reasonable cover. Never had to claim so unable to comment on quality of policy or their claims department or process. Happy to date
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Posted 4 years ago
Thank you for your feedback, Mr. David! It is very important for us to have our customers satisfied. Thank you for choosing us.
Posted 4 years ago
I had no problems taking out or paying for my travel insurance. Fortunately I didn't have to use it so can't comment on the service itself.
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Posted 4 years ago
Thank you for choosing Globelink Travel Insurance! We are happy to secure your trips.
Posted 4 years ago
As I fortunately havent had a claim I cannot give a complete review but at least in the purchasing and clarity of the website it is easy to make a choice and advance with the insurance .
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Posted 4 years ago
Thank you for choosing Globelink Travel Insurance! We are happy to secure your trips. Travel Safe!
Posted 4 years ago
Policy wording still unclear and confusing, lack of clarity and too many 'get-out clauses' that tie you in knots. Otherwise good value and a good range of travel insurance options.
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Posted 5 years ago
Thank you for your feedback, Mr. Matthew Baker! We’ll certainly take your opinion into consideration and do try to supply full information of the policy cover on the website for our customer to make an informed choice. Travel safe!
Posted 4 years ago
The test is when things go wrong
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Posted 5 years ago
The test is when things go wrong
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Posted 5 years ago
Thank you for your review! Unfortunately, we can’t get a clear understanding of what exactly caused your review. Travel safe!
Posted 5 years ago
I don’t know yet! and I hope I never will.
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Posted 5 years ago
Thank you for your feedback! We care about your safety!
Posted 5 years ago
Swift purchase process. Can't score higher until I use the product ie need to make a claim. That's the test of whether the cover is as advertised.
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Posted 5 years ago
Thank you for your feedback! Travel safe!
Posted 5 years ago
I rang to do this over the phone, i was told to do it over the internet. I normally do a lot of things on the internet but i had queries and questions
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Posted 5 years ago
Thank you for your feedback. It’s very important for us to hear your views on the buying process and customer experience of Globelink Travel Insurance to help us improve our service. We appreciate your comments however. Travel safe!
Posted 5 years ago
I cannot truly comment as I’ve not had to make a claim or use the service. When I renewed my annual travel insurance I wasn’t given an option to claim 10% reduction as stated in an email as promised
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Posted 5 years ago
Thank you for choosing Globelink Travel Insurance, Mrs. Susanne Danon! We are sorry to know you had a problem with a coupon code. Next time please contact our support, we are always happy to help! Wish you safe and memorable trips!
Posted 5 years ago
We have renewed our Insurance with Globelink but I have to say when we have a claim during the first lockdown the Assessors dealt with our claim very so lets hope everything can be find this time.
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Posted 5 years ago
Thank you for your feedback. We wish you a lot of wonderful travels and nice memories!
Posted 5 years ago
Wasnt able to print of certificates as web site was down for the duration of my trip.
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Posted 5 years ago
Thank you for your feedback! Unfortunately, our website was under maintenance for several hours on Thursday 29th April 2021. This was the major update for recent years. We are really sorry you needed to print your certificate this time. We are working hard to give a better customer experience and hope you could enjoy our services next time. Enjoy your trips!
Posted 5 years ago
Why ask for reviews immediately after buying insurance. The only real test is if they pay out and help, when you need it. I have no idea if globelink are any good. They took my money very well but beyond that I can't tell you anything. This review, like nearly all the others, is completely pointless. Maybe a reviews of insurance companies by people who have had to claim? It might actually produce useful information for the customers, rather than just marketing material for the companies. So, can someone get that sorted for me? Thanks
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Posted 6 years ago
Thank you for your feedback, Mr. Barr. It’s very important for us to hear your views on the buying process and customer experience of Globelink Travel Insurance to help us improve our service. We appreciate your comments however. Travel safe!
Posted 6 years ago
Globelink International Travel Insurance is rated 4.6 based on 2,115 reviews