The process of getting holiday insurance was prompt and efficient - apart from the agent dealing with my call, who made me repeat my name, and spell it, 4 times! She wasn't friendly or helpful, blaming the quality of the line for the fact that she couldn't hear me well - there was a lot of background chatter which didn't help. She needs to do a customer service course to improve her cold and brusque tones and communication skills.
7 years ago
Globelink International Travel Insurance has a
4.6
average rating
from
1,735
reviews
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