Login
Start Free Trial Are you a business? Click Here

Global Van Solutions Reviews

4.7 Rating 3,164 Reviews
92 %
of reviewers recommend Global Van Solutions
4.7
Based on 3,164 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

Write Your review

Anonymous
Anonymous  // 01/01/2019
Connor was simply superb to deal with. Responded promptly to queries and was a great help sorting through the options. He is clearly a very valuable member of the Global team.
Helpful Report
Posted 2 months ago
Cassius has been fantastic through the whole process of buying the 3 vans through global vans. Hes responded to emails, straight away, explained everystep of the way. He's a real asset to global vans and ill be back to buy our 4th van with him soon. Thank you
Helpful Report
Posted 2 months ago
Hi Isaac was a great help in getting me a lease deal fast and efficiently! He made the process easy for me around my busy work schedule and done all of the work for me so I didn’t have to stress
Helpful Report
Posted 2 months ago
Highly recommended. After a quick call with Dan at Global Vans, he took our requirements and returned with competitive quotes for a selection of payment terms to suit our needs. The process was simple throughout from enquiry through to delivery of the vehicle. It was refreshing to receive such a friendly customer service throughout.
Helpful Report
Posted 2 months ago
Great service from Global Vans. Justin looked after everything from start to finish and made the whole process smooth and stress free. Highly recommend
Helpful Report
Posted 2 months ago
Thanks Shaun. All sorted. Very helpful
Helpful Report
Posted 2 months ago
Emily gave me all the information I needed and I’ve just ordered my new van. Thanks for all the help
Helpful Report
Posted 2 months ago
Rhys helped me secure my van and got me the best deal I could find by a mile!! Will definitely be returning!! 10/10
Helpful Report
Posted 2 months ago
Nothing was to much trouble I was given options and Andy got me the best deal by miles
Helpful Report
Posted 2 months ago
Harry and Charlie R were amazing throughout the whole process of me leasing my van and will definitely be back for a second
Helpful Report
Posted 2 months ago
Excellent Service from Taylor, great communication. Problem free
Helpful Report
Posted 2 months ago
Thanks again to Ellen for my new Custom. Customer service was 10/10 & great communication High recommend Global Vans
Helpful Report
Posted 2 months ago
Could not fault the service. James & Emily were very helpful
Helpful Report
Posted 2 months ago
I had a few questions about leasing which Ryan helped me with. Thanks a lot Ryan
Helpful Report
Posted 2 months ago
Global vans have to be the the worst and most useless company i have ever dealt with. firstly they took our deposit on the promise of us receiving a vw crafter within 10-14 days. 16 days passed and after countless attempts to get in contact with someone who could help us, they told us we dont have the van we promised you and we were never able to get it. then another 6 days passed and countless phone calls and promises of a call back, finally we got in touch with a manager who said we can offer you another crafter but it will be an extra £200 a month on top of the initial price they quoted us. after telling them this was preposterous and out of order and i would like my money back. they promised it would be back in my account in 48 hours, 7 days has passed and after ringing up again to ask where my money is, they went on to make up more excuses to why its not been sent back to me. they have now said it will be back with me within 72 hours. A JOKE OF A COMPANY!! I WILL NEVER RECCOMEND OR USE THESE IN THE FUTURE!!!
Helpful Report
Posted 2 months ago
Hi Bradley, thank you for your feedback. I've looked into your file and unfortunately there was some confusion our end on which finance company could fund this specific vehicle. Apologies that this wasn't spotted sooner. I can see your deposit has now been refunded. I hope we can supply you again in the future.
Posted 2 months ago
Michael Foster 10/10
Helpful Report
Posted 2 months ago
Thanks Josh S for sorting us out.
Helpful Report
Posted 2 months ago
Andy C very helpful and knowledgeable
Helpful Report
Posted 2 months ago
I had a positive experience with Jonathon, quick to respond and deal with things.
Helpful Report
Posted 2 months ago
Thank you Shaun once again for sorting us out. Good process and easy to use
Helpful Report
Posted 2 months ago
Global Van Solutions is rated 4.7 based on 3,164 reviews