Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,264 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ross Milkens has been very helpful so far in trying to supply me a new van. Unfortunately, the 2 vans that were available in stock, weren’t so hopefully can deliver the next one available by the end of June.”

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Posted 3 years ago

“Excellent customer service from Charlie who helped us find the perfect van.”

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Posted 3 years ago

“Had a new van from Global vans. Brahim Naimi was so professional and helpful when it came to ordering. Thank you very much”

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Posted 3 years ago

“Robert was extremely helpful and an asset to your company . If he ever wants a change of job give me a call”

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Posted 3 years ago

“I have had 2 vans with Sid now and both times he has gone above and beyond to help me out and provide a 5 star service.. we are looking for a third van and are looking forward to dealing with him again.”

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Posted 3 years ago

“We have recently completed the purchase of our 9th vehicle through Cory at Global Vans. As always, Cory delivered the very best in customer service and has made all of our transactions as pleasurable as can be. We have never had one issue when dealing with Cory and he is always on the end of the phone when needed. There is no one else I would want to buy my vans through.”

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Posted 3 years ago

“Excellent service from Global vans, and Cory was fantastically helpful from start to finish.”

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Posted 3 years ago

“Great service, very helpful professional & extremely courteous company. Richard was a great help & very knowledgeable”

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Posted 3 years ago

“The service was very good and Cory helped all the way through the process from stat to delivery of the vehicle, could not be happier.”

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Posted 3 years ago

“Tony hockley sorted everything out that was needed for me to continue with my business smoothly”

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Posted 3 years ago

“Brahim was great help! thank you very much.”

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Posted 3 years ago

“I ordered a new Transit in October or November last year! Paid a deposit, the finance etc accepted .. promised it by February 2022 .. then that was pushed back to March , and now we are at the end of April and still no van!!! I didn't expect to have to wait 6 months for something I clearly needed when I initially enquired ! My business relies heavily on a reliable van .. really have let me down!”

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Posted 3 years ago

Hi, thank you for your feedback. I can we have tried to call you a few times over the past couple of days, please return our call when you are available so we can discuss further.

Posted 3 years ago

“Richard price Made the whole experience smooth an easy I will be going back”

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Posted 3 years ago

“Global Vans have been great, I would highly recommend them. Oliver Thomas went above and beyond to help me with getting a permit for my van. Fantastic customer service.”

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Posted 3 years ago

“I ordered a van on the 16th February 2022 only because they promised it to me by 15th March they I left it another month and still nothing to say when it was coming they must have the worst customer service I have ever dealt with now I have cancelled the van due to the fact they don't have a clue when it would be arriving and now they are saying I will not get my deposit refunded I hope someone from this company can call me and explain why I am not getting my money back as they have done nothing for me except waste my time and money”

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Posted 3 years ago

“Everything really”

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Posted 3 years ago

“Disgraceful service, ordered a van 12 months ago when the van eventually arrived the supplier tried 18 times to ask Global for information so they could get it registered & taxed and out of the three contacts at Global no one answered them and had to sell the vehicle to someone else as it had to be registered by 1st March. The staff informed me they sold for a larger profit which was not true. Don't touch this company”

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Posted 3 years ago

Hi Steve, thank you for the feedback. I understand your review relates to a relative's van order. There may be some cross wires on the current situation, I have arranged a call back from our team.

Posted 3 years ago

“Appalling customer service. Ordered a van in December 2021 that was 'In Stock' according to Global Vans. The van has not been delivered and Global Vans will not answer phone calls or respond to emails. We have paid our deposit and I am now seriously worried that we have lost it and will never get a van. If we had updates or even a target date when we may get a van it wold be one thing, but we absolutely no date and no idea when this van will be delivered, making business planning very difficult. I would not recommend this company. I would definitely avoid this company at all costs.”

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Posted 3 years ago

Hi Steve, thank you for your continued business, I understand you've been in regular email conversations with our team, I understand you've received two of your four vans and we're waiting for confirmed dates on the other two. We will contact you again shortly to discuss this further.

Posted 3 years ago

“David Taylor was very helpful in sorting out my van for me. Very impressed with the service.”

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Posted 3 years ago

“Taylor Colman helped me with my new van. He went above and beyond to get the van delivered to me earlier than anticipated.”

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Posted 3 years ago

Global Van Solutions is rated 4.7 based on 3,264 reviews