Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,204 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

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“Prompt excellent service.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“I had a problem logging in to website.Customer service helpful and delivery arrived next day.Brilliant. Thank you”

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Posted 3 years ago

Thank you Patsy for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“I found shopping with them quick and easy and the goods arrived on time and in perfect condition. I would buy from them again and would recommend them to friends.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Ordered on line, great, efficient service. Thank you”

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Posted 3 years ago

Thank you Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Pleased with item and its price. Transaction was smooth and quick delivery”

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Posted 3 years ago

“Good range, good prices & fast, efficient delivery.”

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Posted 3 years ago

“I've never ordered from Snellings Gerald Giles before but I have no complaints. My order arrived very quickly, well packed too. Excellent!”

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Posted 3 years ago

Thank you Debra for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“I have used this local company several times and I’m always impressed by their knowledge of products and their customer service is excellent. A lovely lady, sorry I don’t know her name but she called me last week to confirm a delivery she was arranging to drop a combination microwave off at my mother’s. Bless her she called again on the Saturday morning to say delivery was 30 minutes away and knowing that my mother is elderly and can’t get to the door very quick nowadays, checked to make sure she was ok. Delivery man was an absolute gem. He made sure to put the package in a spare room where mum wouldn’t trip over it. How many businesses ( John Lewis excepting) can you name who give a real quality of service and product. I’m so glad they continue to trade after the past couple of dreadful years all businesses must have had during the pandemic. I’ll continue to come back. Many thanks to all staff concerned”

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Posted 3 years ago

Thank you so much Maria for taking the time to leave a review, it is much appreciated. Your comments will be passed on. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“We phoned to ensure that an item we required for our kitchen aid mixer would be compatible. The operative that took our call was most helpful, nothing was too much trouble. An excellent experience.”

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Posted 3 years ago

“First class service and the men who delivered the tumble dryer were so nice happy and polite”

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Posted 3 years ago

Thank you Evelyn for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“What we ordered and payed for was not in stock. Was notified of this and a full refund was made within days. Honest service. Will use again.”

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Posted 3 years ago

“Really good service and price thank you”

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Posted 3 years ago

“Good service but way too much bubble wrap”

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Posted 3 years ago

“Easy site to use but no local shop drop off, delivery was my problem and discovering after buying that the slot was 8am-8pm was annoying.”

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Posted 3 years ago

“Excellent service, delivery and great price.”

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Posted 3 years ago

“A good source for Miele washing powder, whic I believe is the best for whites. Ptrompt response an delivery”

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Posted 3 years ago

“Very fast and easy service. Excellent”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Thank you Matt for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Web site easy to use, fast efficient service each time - would recommend”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Ordered washing cartridges for my Miele washer because I didn't realise I had no replacements till I tried to put on a wash !! Gerald Gies had exactly what I wanted, and were able to deliver them next day. I am delighted. Thank you.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Ordered a Sonos Arc which was delivered promptly and with care. Highly recommend 👌”

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Posted 3 years ago

Thank you Adam for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Snelling Gerald Giles is rated 4.9 based on 6,204 reviews