Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,083 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snellings Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good Company. I ordered a product from them, I was kept completely up to date with my order. The only problem was with the company (DHL) delivering it. After three stay at homes waiting for it to arrive each time it was returned by them to their depot. Tiring of this I phoned the staff at Snellings Gerald Giles who promptly took the matter in hand ( thank you Phil ). The problem was sorted and I now have my parcel.”

Helpful Report

Posted 2 years ago

Thank you very much Micheal for taking the time to leave a review, along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Fast delivery, good price on item i was looking g for.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Quick response and service”

Helpful Report

Posted 2 years ago

Thank you very much Frances for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Extremely rapid response with great feedback. I'll definitely be using them again! Good work!!”

Helpful Report

Posted 2 years ago

Thank you very much Roger for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Excellent and prompt service And a great price”

Helpful Report

Posted 2 years ago

Thank you very much Andrew for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Very pleased with the service,items arrived quickly and were very well packed thank you”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Very impressed with their service and professionalism. This past week, late one evening, I placed an online Miele Order for a Twin Dos pack of six detergents with a discount. I actually meant to purchase 2 packs as the discount was about to expire. Early the next morning a representative from Snellings phoned me to ask whether I had duplicated the order by mistake and I confirmed my intent. This was extremely professional and I applaud them for their attention to detail. In addition, the two orders were merged and dispatched within two hours arriving the next day.”

Helpful Report

Posted 2 years ago

Thank you very much Mr Bagot-Webb for taking the time to leave a review, along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Excellent service !”

Helpful Report

Posted 2 years ago

Thank you very much Malcolm for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Lovely site to do business with. Easy to navigate and order from. Great at keeping me informed as to status of order. Tracking and delivery very good. All in all well done”

Helpful Report

Posted 2 years ago

Thank you very much Michael for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Excellent service and excellent products very happy with purchase I will be subscribing for the future.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Very good price, fast delivery thank you.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Very prompt delivery. I order from you all the time. Shame you don’t do incentives for customer loyalty though.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. We do offer a subscription service to regular customers, details of which are on website during the ordering process. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Delivered quickly and now on a standing order”

Helpful Report

Posted 2 years ago

Thank you very much Mr Clarke for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Ordered on Saturday 02/09/23 at a very acceptable price and delivered with no fuss on 05/09/23. Excellent service.”

Helpful Report

Posted 2 years ago

Thank you very much Mr Devereux-Cooke for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“My order arrvied in good time and was well packaged. thank you”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“The Gerald Giles website is easy to navigate and equally easy to place an order, this time for Miele detergents. Delivered within stated timeframe. I’m happy, everyone’s happy.”

Helpful Report

Posted 2 years ago

Thank you very much Gavin for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Fast delivery product arrived well packaged great service.”

Helpful Report

Posted 2 years ago

Thank you very much Paul for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Ordering online was simple, the item arrived safely in a timely manner.”

Helpful Report

Posted 2 years ago

Thank you very much Chris for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“never write reviews but I find the delivery service at Snellings Gerald Giles so good that I had to write. I am invariably ordering whatever I need - usually laundry liquid - later than I should and so desperate to receive it. Snellings Gerald Giles would always seem to start processing the order almost immediately it's placed and so the delivery is seamless and very fast. I am hugely impressed, very grateful and highly recommend buying from them.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave such a fab review! It is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Order processed and despatched very quickly. Good communication, would order again.”

Helpful Report

Posted 2 years ago

Thank you very much Nicola for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

Snellings Gerald Giles is rated 4.9 based on 6,083 reviews