Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,197 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service. Communication all the way. Product as described. Very happy with it 😊”

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Posted 2 years ago

Thank you very much Malgorzata, for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Super fast delivery, very well packaged.Thank you !”

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Posted 2 years ago

Thank you very much Michelle for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Excellent service throughout . Very pleased with the purchase.”

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Posted 2 years ago

Thank you very much Robert for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Everything was dealt with in a very professional manner the assistant I spoke to was very courteous and helpful”

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Posted 2 years ago

Thank you very much Stteven for taking the time to leave a review, it is very much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“First time purchasing from Gerald Giles and the experience has been first class. The microwave was competitively priced and delivered within the timeframe given at the point of order. - My only niggle was with the Delivery chap. ( a Courier I believe ) The Box was heavy and quite large and I couldn't lift it. He just dropped it outside my front door, didn't even speak & went to walk away. I called to ask him if he could just help me get the Box over the door threshold - but he just carried on walking away whilst shaking his head. Not very helpful or well-mannered. I had a real struggle getting it into the house.”

Helpful Report

Posted 2 years ago

Good morning, thank you for leaving us a 5-star review, this is very much appreciated given the circumstances. We are grateful you have shared your delivery experience with us, this is now being fed back to our courier partner. We applogise most sincerely as this absolutely should not have happened. I hope we can assist you with future purchases as we do aim to promote a professional service. Best regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Our Roberts alarm clock radio was cheaper than elsewhere, but we had a very busy week, so it was no problem to pay a few quid to specify Saturday delivery - most convenient.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Prompt Delivery and great service. I am very pleased with the Sonos Speaker.”

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Posted 2 years ago

Thank you very much Terry for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Thank you very much for your customer service when I rang to ask your opinion on the KitchenAid expresso machine and then for the superb delivery! Thank you Snellings definitely 5 star!”

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Posted 2 years ago

Thank you very much Judi for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Great company with speedy delivery and a price that no one can match”

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Posted 2 years ago

Thank you very much Kelly for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Ordered on line. Dispatched quickly and received within a short time.”

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Posted 2 years ago

Thank you very much Brenda for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Excellent service as always”

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Posted 2 years ago

Thank you very much Graham for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Very quick service, part arrived on time.”

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Posted 2 years ago

Thank you very much Robin for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Excellent service and very prompt delivery. We were happy with the whole experience, thank you.”

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Posted 2 years ago

Thank you very much Christine for taking the time to leave a review, we are very pleased you are happy Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Item arrived super quick and superbly packaged. Will definitely be ordering again”

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Posted 2 years ago

Thank you very much Pauline for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Fantastic service and attn to the order - a benchmark in customer service. will recommend widely to family and friends. keep it up!! RP”

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Posted 2 years ago

Thank you very much Mr Pointer for taking the time to leave a review, along with your recommendation, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Great customer service and competitively priced.”

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Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Brilliant price and swift delivery ..would definateley use again ..totally reccomend”

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Posted 2 years ago

Thank you very much Beverley for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Very impressed with speedy delivery.”

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Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Perfect transaction”

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Posted 2 years ago

Thank you very much Patrick for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Great service and fast delivery”

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Posted 2 years ago

Thank you very much Jessica for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

Snelling Gerald Giles is rated 4.9 based on 6,197 reviews