Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,111 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quick highly recommend this company”

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Posted 5 years ago

Thank you for taking the time to leave a review Jayne, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“A fantastic company to get cheaper new items. Big recommendation!!!!”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Completely efficient, no fuss, dud what they said they’d do. Very pleased with Dyson Pure Hot & Cool.”

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Posted 5 years ago

Thank you for taking the time to leave a review Elizabeth, it is much appreciated. Great to hear you are happy with your Dyson too. Regards The Gerald Giles Team

Posted 5 years ago

“Friendly and excellent service both in the store and on delivery.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service. I ordered some replacement Miele Powerdisks from Gerald Giles online which was very easy to do. I received confirmation straight away and updates to tell me the delivery was in progress. My package arrived within a couple of days. I am very happy with the whole process and the value for money of the product and I will be ordering more Powerdisks from you in future.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Pat, it is much appreciated. We look forward to the continued business with you. Regards The Gerald Giles Team

Posted 5 years ago

“The service that you provide is good, however, this was completely over ridden by the extraordinarily bad delivery service”

Helpful Report

Posted 5 years ago

Thank you for your feedback Caroline. We are very disappointed to hear our courier service has not been up to its usual high standard. We will be in touch to establish the problem so we can take action to resolve it. Regards The Gerald Giles Team

Posted 5 years ago

“I would have given more stars if I could. The website was easy to navigate to what I wanted to buy. The product I bought was exactly what I wanted. at a good price. There was a slight delay with my order, which was not a problem, but it was the way it was dealt with which was something that is missing from a lot of shops today. A simple PHONE CALL was made by the shop to me and it was sorted. Obviously Customer care means a great deal to this shop ( and to me to ). I will definitely be using this shop again and will be recommending to family and friends. Great website, great products, great prices and great customer service what more could you ask for. Thank you again”

Helpful Report

Posted 5 years ago

Thank you Stephen for taking the time to leave a review. We have a great team that work very hard for all our customers. Customer care, as you say, is very important to us, so it is much appreciated to receive your feedback. regards The Gerald Giles Team

Posted 5 years ago

“Service & delivery was excellent, well packaged and all looks good in the box, but I have bought for my daughter for Christmas so can't comment on the machine itself. All I know is that my daughter is desperate to own one to help with all her baking and if all the reviews I have read before buying are anything to go buy, I am sure she is going to be impressed.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Karen, it is much appreciated. We hope your daughter loves her Christmas present. Regards The Gerald Giles Team

Posted 5 years ago

“Very pleased with the service from this company. Would recommend them.”

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Posted 5 years ago

“Excellent service and very quick delivery”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Thank you my daughter very pleased with it”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very pleased with whole aspect from point of order to delivery. Not only did I get a good price on my items, but super quick delivery, update delivery and very well packaged. Will become my first port of call for similar items in the future!”

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Posted 5 years ago

Thank you for taking the time to leave a review Soulla, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Easy efficient on line transaction. Item was sold at a very competitive price. Kept up to date with dispatch details and item arrived promptly and when expected. Bought as a Christmas present for my daughter so unable to comment on actual product. Overall a very good service.”

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Posted 5 years ago

Thank you for taking the time to leave a review Kevin, it is much appreciated. We hope your daughter likes her Christmas present. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service very professional and good price many thanks to expert advice.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Good communication and fast delivery.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Good service we have not had any problems”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very satisfied with my purchase. Well packed,and a fast delivery service. Thanks”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Good service and quality. However, the courier service left a lot to be desired. Unable to use their tracking service so missed the initial delivery. Rescheduled for the following day - did not arrive. Contacted courier and promised delivery next working day - did not arrive! Called courier and a delivery driver brought the parcel to me on his way home. Not the best - I wasted 2 full days waiting for this delivery.”

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Posted 5 years ago

“Amazingly quick delivery 😊”

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Posted 5 years ago

Snellings Gerald Giles is rated 4.9 based on 6,111 reviews