Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,213 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly over the phone ordered what we needed arrived the next day .excellent service thank you.will always use you again.”

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Posted 5 years ago

“First time user, would highly recommend. Shall use again. Thank You for first class service.”

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Posted 5 years ago

“I didn't know this retailer so was wary of making a big purchase and I was wrong! First off they have an amazing stock of products (kitchenaid for me) with colours that cannot be find elsewhere online. The price is very fair (cheaper than buying from the brand!). The delivery was smooth and fast and I was informed at every step of the way. 10/10, faultless.”

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Posted 5 years ago

“Very impressed with the service. The model I ordered online had actually gone out of stock but I was offered another model worth much more for an additional £20”

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Posted 5 years ago

“Excellent service, goods ordered and received within 24 hours”

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Posted 5 years ago

“No problems identified or experienced. Full satisfaction with promptness of delivery.”

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Posted 5 years ago

“I like the friendly customer care .”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Sticky start to purchase as first one delivered was damaged But they got a replacement to me the same day so Cannot fault service Thx to all the sales team that handle my calls that day Very helpful and polite and professional”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Item not opened yet. Bought as a gift. But service from Gerald Giles was very good. Prompt service and delivery at a good price. Thank you”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“White goods were successfully delivered”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“Very quick efficient service.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Initially the item I ordered was not in stock. Kept me informed of progress of the order all the way through to dispatch. Customer service was excellent & refreshing. Well done & thanks.”

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Posted 5 years ago

Thank you for taking the time to leave a review Colin, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very good customer service. Thank you”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent prompt service and delivery”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I was looked after by David Smith and was very impressed by him. I bought a Samsung tv and sound bar during the cash back promotion and he made sure I chose the correct one. David followed this up by emailing me links to allow me to register for the 5year warranty and claim my cash back. He also explained the steps I had to take and the timeframe. I prefer to deal with local businesses such as GG because they “go the extra mile “ to look after their customers.”

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Posted 5 years ago

Thank you for taking the time to leave a review Neil, it is much appreciated. We have a very dedicated team who are passionate about giving superb support to our customers. We hope you are enjoying your new TV and soundbar. Regards The Gerald Giles Team

Posted 5 years ago

“Extremely helpful staff on the phone and a timely delivery...thank you”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I use Gerald Giles for Miele products. Always get a good service from them.”

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Posted 5 years ago

Thank you for your continued business and for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very efficient courteous customer service”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,213 reviews