Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,428 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snelling Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snelling Gerald Giles 5 star review on 30th October 2026

J Fisher

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery - Excellent quality - great value - thank you”

Helpful Report

Posted 2 years ago

Thank you very much Paul for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“prompt and reliable service”

Helpful Report

Posted 2 years ago

Thank you very much Anita for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Thank you for responding to my comment .”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. We are very sorry your order was delivered to the incorrect address. We have contacted DHL who have reported this back to your local depot to ensure this does not happen again. Please contact us in the first instance if you do order again Gwen, so we can make sure there are no issues. Just pop a note on any future order explaining this instance. I do hope you will consider purchasing from us in the future. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Competitive pricing, easy ordering process with prompt delivery.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Really happy with my purchase from Snellings Gerald Giles. I have been looking to get a second KitchenAid for a while now, and the price from Snellings was considerably cheaper than all other stockists. Would recommend!”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Quick response and good delivery.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Quick delivery, even better - 25% discount on miele twin pack detergent”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“This is the 2nd lot of Miele Ultraphase Twin dos cartridges I have purchased from GG and I’m very pleased with the speedy delivery and Great offer Thank you”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Gerald Giles provided excellent service. Spoke to a member of staff before the purchase. She was very helpful. Thank you. Shark vacuum delivered promptly. Easy to assembly and very effective in picking up dirt and dust. Slightly heavier than I would like but manageable. Will certain buy from Gerald Giles again.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Impressively quick delivery”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Goods good all arrive on time”

Helpful Report

Posted 2 years ago

Thank you very much Elaine for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Quick delivery same products!”

Helpful Report

Posted 2 years ago

Thank you very much Adam for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“The company itself has good communication and sent the Vax product I ordered. However the vax steam cleaner does not work in that their is no steam/ no heat to produce steam. Extremely disappointed. Just want to return and full refund. Will not be buying vax product again. Company have not contacted re return refund as yet”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We are sorry you have had issues with the item purchased. Our customer service team will be in touch following your email received. This was received 6 minutes before your review was posted. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Not used item yet but ordering was very easy and it was delivered when said it would”

Helpful Report

Posted 2 years ago

Thank you very much Lesley for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Good deal. Next day delivery.”

Helpful Report

Posted 2 years ago

Thank you very much Mark for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Super that you stock all the Miele products but it would be five stars if you did not use Royal Mail to deliver. They take days and days to make the delivery - a courier such as DPD or Evri woukd be next day.”

Helpful Report

Posted 2 years ago

Thank you very much Nadine for taking the time to leave a review, it is much appreciated. We are sorry your delivery was delayed. This is unusual, as Royal Mail usually deliver within two working days. Please advise us of this if you order again from us, so we could maybe consider a different delivery method. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“I ordered lots of Miele accessories: dishwasher powder, washing machine liquid, hoover bags, etc. The order was sent promptly, and was well packed. Most helpfully, it was packed in several smaller boxes rather than squashed into one ridiculously heavy, large box. There were a couple of missing items, so I phoned. A real person answered the phone almost immediately; within an hour the missing items had been despatched and I'd had an email apologising and telling me the items had been sent. Excellent service, as ever.”

Helpful Report

Posted 2 years ago

Thank you very much Amanda for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“great service and a great price”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Always a smooth purchasing process. Always a quick delivery of my orders. Thankyou :)”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Fantastic service, delivered next day!”

Helpful Report

Posted 2 years ago

Thank you very much Mark for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

Snelling Gerald Giles is rated 4.9 based on 6,428 reviews