Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,077 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,077 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product st a great price. Good customer service”

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Posted 1 year ago

Thank you very much Darleen for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Once logged into the site it was very easy to navigate. Item we purchased was really good value. I was kept upto date with the progress of my order. Arrived safely by courier Very pleased with the purchase and with Snellings Geral Giles”

Snellings Gerald Giles 5 star review on 17th May 2024

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“My kitchenAid gadget arrived super quick. It was wrapped extremely well! Would definitely use site again. So happy with my purchase”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent service, product arrived when expected would shop from them again”

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Posted 1 year ago

Thank you very much Elizabeth for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Best price. Speedy delivery. Packaged well. Will order again.”

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Posted 1 year ago

Thank you very much Jason for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Easy ordering Timely delivery Well packaged Very pleased.😀”

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Posted 1 year ago

Thank you very much Kay for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Purchased for a present so not given yet,absolutely fantastic service delivered less than 24 hours after ordering thank you”

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Posted 1 year ago

Thank you very much Nanette for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“DElivered on time, well packed product”

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Posted 1 year ago

Thank you very much Donald for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Competitive pricing and an excellent delivery schedule”

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Posted 1 year ago

Thank you very much Richard for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“So pleased I found this company super price and a speedy delivery perfect”

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Posted 1 year ago

Thank you very much Kat for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent seller! Great price ( cheaper than John Lewis! ) , very fast despatch, well packed & would happily recommend & use again.”

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Posted 1 year ago

Thank you very much Karen for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“I am delighted with my new machine. The whole process from order to installation was seamless.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Couldn’t fault the service received”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great customer service. There was an issue with DHL that they were really helpful to resolve and refunded me the premium postage charge as a result which was above what they had to do.”

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Posted 1 year ago

Thank you very much Craig for taking the time to leave a review, along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Gerald giles[shani Crew] Gave us help and support with the challenging problems we were experiencing with an appliance. The customer service was beyond 100% professional and competent we cannot praise them particularly Shani. They liase with us by email answering promptly all inquires and kept us up to date with progress. Their service.prices and swift delivery were exceptional. I cannot thank or recommend them enough. They went above and beyond and its a pleasure to do business with them. We have had 2 items from them and wouldn't hesitate to buy straight from them again. Thank you again. 6☆out of 5. Well done.”

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Posted 1 year ago

Thank you very much Mrs Harvey for taking the time to leave a review, along with your kind comments, it is very much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Fair price and fast delivery. Thank you”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“I recently purchase a Kitchen Aid ceramic mixer bowl from Gerald Giles. Although this item was hard to find and showing as out of stock on their web site they contacted me to say that had a showroom one that I could purchase. Absolutely delighted with the bowl and the customer service given. Thank you”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Usually buy electrical from John Lewis but since our Sheffield branch closed and they no longer price match, I have looked more on line. We bought our coffee maker from Gerald Giles, exactly the same product more than £100 cheaper. Haven’t used it yet but postage was prompt and I feel confident if there was an issue it would be dealt with”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Very easy to purchase and received the product a few days later. Highly recommend - incredible pricing too!”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“This is the first time that I have used this company. The item that I wanted was on offer. I purchased this prior to the bank holiday and it came the day after the bank holiday. The packaging was a little flimsy and there were a few dents in the packaging but apart from that I was satisfied.”

Helpful Report

Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

Snellings Gerald Giles is rated 4.9 based on 6,077 reviews