Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,368 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick delivery and good price for the product I needed. No need to say more.”

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Posted 6 years ago

“Great items, at a great price and delivered promptly. What more can you ask for?! :)”

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Posted 6 years ago

Thank you for your review. Regards The Gerald Giles Team

Posted 6 years ago

“Cool”

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Posted 6 years ago

“The website was easy to navigate, the delivery was quick and it was packaged very well no chance of anything breaking.”

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Posted 6 years ago

Thank you for your review Mr Allen. Regards The Gerald Giles Team

Posted 6 years ago

“This was my time using this company and cannot fault the ease of ordering and the excellent communication regarding the status of the order which was delivered on time, as promised. All in all an excellent service.”

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Posted 6 years ago

Thank you for your review. Regards The Gerald Giles Team

Posted 6 years ago

“Prompt and efficient service, many thanks.”

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Posted 6 years ago

“Excellent fast service”

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Posted 6 years ago

“Concise information, very swift service and easy to deal with.”

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Posted 6 years ago

Thank you for your review. Regards The Gerald Giles Team

Posted 6 years ago

“Simple & fast.”

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Posted 6 years ago

“Item arrived very late and broken, radio silence since then. A complaint will be filed with the ombudsman and this will be shared on social media. Poor service.”

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Posted 6 years ago

Ms Cheng, We are very sorry to hear this. We have your contact details and will call you first thing in the morning. Regards The Gerald Giles Team

Posted 6 years ago

“Cannot fault Gerald Giles's service. Items arrived 28 hours after ordering in excellent wrapping. Well done and many thanks!”

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Posted 6 years ago

“Polite efficient and a pleasure to deal with. As always”

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Posted 6 years ago

“Brilliant service. I ordered a TV online and it was delivered the same day very quickly. Will be getting all my electrical goods from here from now on.”

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Posted 6 years ago

“I have been a customer for over 20 years but today (21 March) they surpassed themselves. After advice I bought (still unopened) Bose 300 Home Speaker). They said, because they are busy with deliveries that it might take a few days although I live nearby. I said it certainly wasn’t urgent so I was amazed that it was delivered within about half an hour! I always knew they were the best but this is above and beyond!”

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Posted 6 years ago

Thank you for your review James, enjoy your speakers. Regards The Snellings Team

Posted 6 years ago

“Courteous helpful staff providing an excellent service.”

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Posted 6 years ago

“Excellent service and product advice. I would highly recommend Snellings to anyone who still values personal customer service.”

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Posted 6 years ago

Thank you for your feedback Richard. Regards The Snellings Team

Posted 6 years ago

“Only ordered Miele dishwasher tablets but on line communication worked well and was kept up to date on progress of order that arrived as ordered and on time.All very efficient.”

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Posted 6 years ago

“Gerard Giles service is great. Value for money (cheaper than Amazon and quick. Unfortunately as with so much internet shopping the whole experience is let down by the courier. APC apparently delivered my parcel but it hasn't arrived. I think it was actually delivered by Royal Mail as I got a RM card on the day it was supposed to arrive and not an APC one. It's now lost and I'm wasting time trying to locate it between Royal Mail and APC.”

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Posted 6 years ago

Mr Panjwani, Thank you for your review. We apologise that this has happened. We do not use Royal Mail for our deliveries and APC are excellent, most of the time, so we are sorry to hear that you have been let down on this occasion. I understand from my colleague that this has now been resolved and your delivery has been rescheduled. Regards The Gerald Giles Team

Posted 6 years ago

“Good contact with the seller arrived when they said and helpful delivery staff”

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Posted 6 years ago

Thank you for your feedback. Regards The Gerald Giles Team

Posted 6 years ago

“Fast reliable delivery!”

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Posted 6 years ago

Snelling Gerald Giles is rated 4.9 based on 6,368 reviews