Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,423 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Miele products at good prices and very quick shipping!”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Pleased with the service and was updated regularly with the progress of my order”

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Posted 3 years ago

Thank you Mr Topps for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“After paying £98 for a call out visit to look at my Microwave/0ven ,which I had to chase for, I was given a repair price of £600. I then asked about price for a replacement seal for my double oven. I was given a cost of £240 - which seemed a lot but I need this oven working at full capacity so I said to go ahead please with the seal only and order. To date, I have heard absolutely nothing more from them - now over a month on. Not very happy with the service- not what I expected from Gerald Giles/Snelling’s who we use as they are local and like to support local businesses. Having explained about the delay and fitting the new seal for free I am now satisfied with their response.”

Helpful Report

Posted 3 years ago

Thank you for this feedback Mrs Burrell. We apologise for the poor experience you had with our company. I understand our customer Services Manager has spoken with you regarding this. Regards The Snellings Gerald Giles Team

Posted 3 years ago

“Friendly & efficient service at a very competitive price”

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Posted 3 years ago

Thank you fMr Morris or taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“product seems good. My wife is happy and she is the user.”

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Posted 3 years ago

“Ordering quick easy and a fast delivery.”

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Posted 3 years ago

“Basically, all was well and you're not Amazon who I avoid whenever possible to make sure they don't wipe out every other retailer.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“All as agreed, so fine.”

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Posted 3 years ago

“I was very pleased with my purchase of the bosch kettle. However, it has the same problem as a lot of other kettles, namely that although the quantity of water is well marked on the side, unless you hold the kettle up to the light you cannot easily see the level of water in the kettle which is a bit of a pain. Other than that we are pleased with the purchase.”

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Posted 3 years ago

“Good service but way too much bubble wrap”

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Posted 3 years ago

“Product arrived very quickly”

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Posted 3 years ago

“Great service and delivered quickly. Called them to ask a little advice which was expertly explained with a nice demeanour. Just a little disappointed hence the four stars instead of five because my system is still sat here waiting on the speaker rear stands. Ordered them a day after but they are already two days late. DHL at fault I think but Snellings still emailed me to apologise. Great service. Keep it up guys. I’m based in Manchester but always come to you for my tech purchases. Thanks, PL Farrell.”

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Posted 3 years ago

Thank you Peter for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Good efficient service and money for value.”

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Posted 3 years ago

Thank you Mr Hurrell for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Why do I have to order each item separately, it’s longwinded and a waste of time .”

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Posted 4 years ago

Thank you Anne for taking the time to leave a review, it is much appreciated. Our website does allow products to be added without adding each item individually. Please do in future give us a call when you next order if this is an issue. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Have been a customer of Snellings for over 30 years but since Gerald Giles has got involved, I don’t know , it’s not quite the same.”

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Posted 4 years ago

Thank you for your continued business with us Mr Anderson and for taking the time to leave a review it is much appreciated. Much has changed in the 11 years since the Gerald Giles business merged with R.C. Snellings. Both family businesses with similiar values and ethos. Our founders, Roy and Gerald are no longer with us, our Managing Director Paul Giles remains determined to continue to build upon their legacy, as do all within our business, by continuing to provide excellent customer service and quality products to all our customers. If we have not given you the high standard of service we strive to maintain, please do reach out so we can try to resolve it with you. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“I was searching Google for the cordless version on this blender. In the search results appeared your company. I thought the price looked good for the cordless version. But when it arrived it was the corded version. So initially was disappointed. On reflection with no battery to get old and die. Without the need to charge it. No rear metals like lithium in it . It probably better for the planet. Gerald Giles deliver as expected and with no fuss”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Brilliant service and brilliant Kitchenaid blender - all singing all dancing perfect.”

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Posted 4 years ago

Thank you Susan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“The products are good - not quite so impressed by the ‘delivery service’ - waited in at the appointed time, only for the item to arrive 20 hours later (the next day)”

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Posted 4 years ago

“Quick delivery goods as described, good price however chosen courier left item in clear view on the doorstep..”

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Posted 4 years ago

“Effecent communications keeping me informed about situation with my order”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

Snelling Gerald Giles is rated 4.9 based on 6,423 reviews