Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,947 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good after sales service when my Bluetune 200 did not work the second is very good thank for your service.”

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Posted 4 years ago

“White goods were successfully delivered”

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Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

“We purchased a new Miele washing machine 20 months ago to replace one which was still functioning after 19 years without needing any repair/servicing. Sadly the new one while all singing and dancing clearly prefers to be fed Miele’s own brand detergents and conditioners. Obtaining these from you is easy - very clear and simple web-site and quick delivery - thank you”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 4 years ago

“Good service.”

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Posted 4 years ago

“The item I ordered was out of stock but I was kept informed of the progress right up to delivery, would recommend, very pleased with my new vacuum cleaner.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 4 years ago

“Delivery etc good. Product not yet used as it is a Christmas Gift”

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Posted 4 years ago

“Although cooker in stock there was a delay to get it delivered and fitted. The men delivering and fitting were very careful and considerate, couldn't fault them.”

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Posted 4 years ago

“Efficient”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 4 years ago

“The item was exactly as described and arrived very promptly”

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Posted 5 years ago

“Very pleased with customer service and delivery.”

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Posted 5 years ago

“The Fridge/Freezer is great very pleased with it, what i need to say is 4 guys came to delivered it round back, i understand that i hadn’t paid for them to just put it inside the back door into kitchen but with my husband having underlying health problems 4 of them would not help with sack barrow to move it just 2 feet as it was against their policy, where has all kind british people gone, years ago in my day this would have not been about money & not been a problem, what is wrong with this generation where has all the kindness gone in this world, it’s all about money these days & years ago if u did a kindness we would of slipped the boys a drink!!!! sad times!!!!!”

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Posted 5 years ago

“No problems at all. Good service. People are actually on the end of the telephone. Overnight delivery service. No complaints.”

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Posted 5 years ago

Thank you Robert for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Very good installers, machine works well and problem with 5 year guarantee was dealt with quickly”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I think somewhere between Good and Very good is fair. Bought a new Fridge/Freezer to be fitted and ended up with a fine job. Impressed with David who at all times kept his word. Would definitely use again”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Tracking app not working. Have to phone a few times to check where the item was. Delivery a bit slow, longer than amazon delivery, for same item.”

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Posted 5 years ago

“Very polite staff; there were trying circumstances with Covid-19 restrictions between purchase and fitting. Delivery, installation and removal of old broken-down freezer with packaging was at a good pace, everything was left tidy.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Very helpful & good quality”

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Posted 5 years ago

“The purchase of my Miele was a little delayed, but this was not a problem as I was kept informed at all times as to when delivery was to be made. Good product and satisfactory service. VH”

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Posted 5 years ago

Snellings Gerald Giles is rated 4.9 based on 5,947 reviews