Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,338 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snelling Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered kitchen aid batch jars which arrived promptly with a competitive price and free delivery. Would use this company again and highly recommend.”

Helpful Report

Posted 2 years ago

Thank you very much Peter for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Product is excellent. Service was great. Packaged very well so arrived safely. The reason for loosing a star is because you can’t open the package easily at all. No thought given to that. If you are frail or have arthritis in your hands etc you will like me have to ask someone else to open it. And I had to wait and ask my husband who said as he was trying to open it, imagine a frail older person trying to open this, he had to tear the box open.”

Helpful Report

Posted 2 years ago

Thank you very much Mrs Armsstrong-Corbett for taking the time to leave a review, it is much appreciated. We are sorry you found the packaging difficult to open. We do have to pack liquids securely to avoid damage and subsequent leakage. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“No issues with Snelling Gerald service or delivery but I have problem with the machine . That is why I am thinking of returning the machine.”

Helpful Report

Posted 2 years ago

Thank you very much Katarzyna for taking the time to leave a review, it is much appreciated. Our customer service department will be in touch with you regarding your order. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“I cannot believe how quickly my kettle arrived, as of yet we haven’t used as it’s a Christmas gift, would use again”

Helpful Report

Posted 2 years ago

Thank you very much Shelley for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Would b a 5 star was it not for delivery just chucked over my gate not even signed for, delivery was quick tho and toaster is as described, would buy from you again as long as you changed delivery companies”

Helpful Report

Posted 2 years ago

Thank you very much Peter for taking the time to leave a review, it is much appreciated. Your delivery experience will be addressed by our partner courier company, as this is not acceptable. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Good value but I failed to realise they weren't the 3D version. I am sure our ancient Miele won't mind!”

Helpful Report

Posted 2 years ago

Thank you very much Clare for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Excellent service and very prompt delivery. We were happy with the whole experience, thank you.”

Helpful Report

Posted 2 years ago

Thank you very much Christine for taking the time to leave a review, we are very pleased you are happy Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“The discount on the product is great and delivery was speedy. It's just when I usually spend this sort of money, postage is free. Having to pay for postage cancelled out the discount.”

Helpful Report

Posted 2 years ago

Thank you very much Helen for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Delivered on time, no problems”

Helpful Report

Posted 2 years ago

Thank you very much Ian for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Efficient and product always arrives in good condition and on time. However couldn't give 5* because section for code for 20% could not be seen at checkout. I therefore missed out on this.”

Helpful Report

Posted 2 years ago

Thank you for leaving us a review Christine, it is much appreciated. We are sorry you were unable to apply the Miele 20% discount at the time of purchase, this will be refunded to you without delay. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“The product is performing well. The graphics showing how to connect the charging unit are very poor and difficult to follow.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“SNELLING GERALD GILES IS A GREAT COMPANY, WE WERE VERY PLEASED WITH THE SPEED OF OUR ORDER ARRIVED”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Thank you Gerald Giles.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Snellings Gerald Giles sent me the Hoover bags i ordered.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Keenly priced and excellent service”

Helpful Report

Posted 3 years ago

Thank you Peter for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Overall happy. I was sent an item which had been returned by a customer and arrived to me dirty. However after a very apologetic email we decided to keep the hoover and was refunded delivery and had it at a reduced price. Even with this mistake I was very happy with service and the quick resolution to the issue.”

Helpful Report

Posted 3 years ago

Thank you Helen for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great Miele products at good prices and very quick shipping!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Pleased with the service and was updated regularly with the progress of my order”

Helpful Report

Posted 3 years ago

Thank you Mr Topps for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“After paying £98 for a call out visit to look at my Microwave/0ven ,which I had to chase for, I was given a repair price of £600. I then asked about price for a replacement seal for my double oven. I was given a cost of £240 - which seemed a lot but I need this oven working at full capacity so I said to go ahead please with the seal only and order. To date, I have heard absolutely nothing more from them - now over a month on. Not very happy with the service- not what I expected from Gerald Giles/Snelling’s who we use as they are local and like to support local businesses. Having explained about the delay and fitting the new seal for free I am now satisfied with their response.”

Helpful Report

Posted 3 years ago

Thank you for this feedback Mrs Burrell. We apologise for the poor experience you had with our company. I understand our customer Services Manager has spoken with you regarding this. Regards The Snellings Gerald Giles Team

Posted 3 years ago

“Friendly & efficient service at a very competitive price”

Helpful Report

Posted 3 years ago

Thank you fMr Morris or taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Snelling Gerald Giles is rated 4.9 based on 6,338 reviews