Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,368 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

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“Exceptional fast service!!”

Helpful Report

Posted 6 years ago

“Exstremely helpful company. The staff went out there way to accommodate our needs. Great service & would recommend anyone to give them a look!”

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Posted 6 years ago

Thank you for your review Mr Lappage, it is most appreciated. Regards The Snellings Team

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Thank you for your review, it is most appreciated. Regards The Snellings Team

Posted 6 years ago

“Very many thanks to David Smith, who advised us most helpfully and intelligently about the purchase and then, when installation by professionals became impossible, took a great deal of trouble over advising us over the phone on how to do it ourselves, very thoughtfully ringing us back to check on our progress. Peter Trudgill & Jean Hannah Colegate, Norwich”

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Posted 6 years ago

Thank you for your review Mr Trugill, it is most appreciated. We have a great team and in these strange times are doing our utmost to support our customers. Stay safe. Regards The Snellings Team

Posted 6 years ago

“From the service engineer to the sales team they were all very efficient, polite and helpful”

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Posted 6 years ago

Thank you both for your review, it is most appreciated. Regards The Snellings Team

Posted 6 years ago

“Delivery was made very promptly after ordering. Installation very efficient, advice given on usage of the appliance and very pleasant staff. Highly recommend Snellings.”

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Posted 6 years ago

Thank you for your review Mr Leverett, it is most appreciated. Regards The Snellings Team

Posted 6 years ago

“Great toaster - prompt delivery”

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Posted 6 years ago

“We were very happy 😃 with everything to do with our new range cooker. David Smith went out of his way to help us with our selection and our problems caused by our old cottage. The delivery was on time and the installers were polite, efficient, helpful and tidy. We would highly recommend them.”

Helpful Report

Posted 6 years ago

Thank you for your review Hilda, we have a great team here at Snellings. We are pleased to hear you are enjoying your new range cooker. Regards The Snellings Team

Posted 6 years ago

“I was looking for a wireless record deck and hoped to listen to one before purchase. I also needed advice about bluetooth speakers as I am lacking in tech skills. I had just walked out of the John Lewis store opposite your store. They had shown no interest in helping me. I had seen an advert in the press from Gerald Giles for the things I wanted so I dropped in. I cant remember the name of the man that served me but he is a credit to your company. He showed me the display deck and suggested a speaker. He showed me how to connect them then played a record for me to listen to it. I was really happy with what he recommended and purchased them. As the deck was out of stock he offered to have one delivered to me but I opted to collect it from the shop two days later. A very pleasing experience and not the first time I have had a bad experience with your huge neighbours and found your service really good. Well done”

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Posted 6 years ago

“Very fast service, I would definitely use this company again.”

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Posted 6 years ago

“We had our Miele washing machine repaired by Snellings recently. The man who came was polite, knowledgeable and enthusiastic, in fact not only did he repair our machine, he taught us more about it than anyone before, so a double bonus!”

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Posted 6 years ago

Thank you for your review Mr Slocombe, we are pleased we got you up and running again. Regards The Snellings Team

Posted 6 years ago

“Excellent service - such helpful, knowledgeable staff”

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Posted 6 years ago

“Very good service, and delivery was excellent”

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Posted 6 years ago

“great to deal with got everything i wanted”

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Posted 6 years ago

“Your delivery service was fast and efficient. The machine is now installed and working well. I am delighted with it. Thank you.”

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Posted 6 years ago

“Efficient. Did a good job. Tidy. Polite.”

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Posted 6 years ago

“Superb service as ever. An amazing company.”

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Posted 6 years ago

“Great service - prompt delivery of competitively priced item, more than pleased, thank you Gerald Giles! :-).”

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Posted 6 years ago

“Your engineer was professional and very efficient. Your service from first phone call could not be improved upon. We will use your service again and we will highly recommend you to others. Thank you for top class service”

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Posted 6 years ago

Thank you for your review and recommendations Mrs Schmidt, most appreciated. Regards The Snellings Team

Posted 6 years ago

“Excellent customer service,as always! Competitive price and next day delivery using their own staff--on time and courteous. HIGHLY RECOMMENDED 10/10 !!”

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Posted 6 years ago

Thank you for your review Mr Raynsford, most appreciated. Regards The Snellings Team

Posted 6 years ago

Snelling Gerald Giles is rated 4.9 based on 6,368 reviews