Login
Start Free Trial Are you a business? Click Here

genesishomeappliances-co-uk/ Reviews

4.8 Rating 288 Reviews
96 %
of reviewers recommend genesishomeappliances-co-uk/
Company Reviews Metrics Info
4.8
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone
Read genesishomeappliances-co-uk/ Reviews
Visit Website

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Armstrong
Verified Buyer
“I’d recommend this company. I recently had to purchase a dishwasher and a dryer. The price was good (as I’d looked around), the service was excellent and delivery was quick. I would not hesitate to use this company again.”
Helpful Report
Posted 3 years ago
Mills
Verified Buyer
“Ordered a new oven online. Got a call almost immediately to arrange a survey to make sure the oven would fit and it was installed the next day. They also took away the old one. Definitely recommended (although I hope I don't need another new oven too soon).”
Helpful Report
Posted 3 years ago
Gordon
Verified Buyer
“We found the salesman very helpful and knowledgeable of the product we were buying. Polite and efficient!”
Helpful Report
Posted 3 years ago
Crocombe
Verified Buyer
“Good advice in response to my requirements for a washing machine. Quick delivery and set up plus taking old machine away. So polite and helpful all the way through the process. Follow up calls regarding cash back payment from Bosch. Truly an excellent, hassle free experience. Thankyou”
Helpful Report
Posted 3 years ago
Hooper
Verified Buyer
“Bought my cooker from Genesis, one I had not been able to obtain. Good communication from them along with photos of the cooker. Living in the southwest was not a problem and the carrier fee was not extortionate. Excellent service, followed up by two after-calls to check cooker had arrived. Thank you Genesis for your great customer service which can be a rarity nowadays.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I've now bought a few items from Genesis and they're always good quality, and staff are really helpful. Would definitely recommend.”
Helpful Report
Posted 3 years ago
Milsom
Verified Buyer
“I ordered a new oven for my parents. I was kept up to date with the delivery time - The delivery guys were very helpful. Calls from the store to check all was OK. Very good customer service.”
Helpful Report
Posted 3 years ago
Sumner
Verified Buyer
“Great service, I purchased a dishwasher from Genesis who also installed. They were fast and professional”
Helpful Report
Posted 3 years ago
Stott
Verified Buyer
“Very professional from start to end, very friendly staff when ordering and the delivery men were very informative and friendly, everything arrived on time and A1 condition”
Helpful Report
Posted 3 years ago
Raine
Verified Buyer
“Excellent communication throughout the process so the purchase and delivery went exactly as scheduled”
Helpful Report
Posted 3 years ago
Moisan
Verified Buyer
“Fantastic company to deal with I’d 100% recommend them to anyone👍”
Helpful Report
Posted 3 years ago
Boag
Verified Buyer
“Excellent service and delivery. Kept us informed at every stage and couldn’t have been more helpful. We’re very helpful in advance of purchase and provided very useful advice about a range of appliances - couldn’t imagine better advice, service and support. Highly recommended”
genesishomeappliances-co-uk/ 5 star review on 15th May 2023
Helpful Report
Posted 3 years ago
Thomason
Verified Buyer
“Excellent service as always, very helpful and friendly staff, highly recommended”
Helpful Report
Posted 3 years ago
WARRINGTON
Verified Buyer
“Very helpful service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good Company to deal with, excellent customer service, good prices and delivery what more could you ask for. Highly recommended”
Helpful Report
Posted 3 years ago
TOOK
Verified Buyer
“Good service in all respects and a very reasonable price.”
Helpful Report
Posted 3 years ago
Pattinson
Verified Buyer
“Brilliant company to deal with nothing is ever a problem. Staff are always helpful and pleasant. Wouldnt go anywhere else to purchase our goods now.”
Helpful Report
Posted 3 years ago
Hyre
Verified Buyer
“I was really pleased with the service I received from Genesis and wouldn’t hesitate to use them again! They were helpful from the point of order right up to delivery. Great communication and customer service!”
Helpful Report
Posted 3 years ago
Ridpath
Verified Buyer
“Order placed online on the 23th of January for an oven, that the website had told us was in stock and available for delivery. Only to hear AFTER I bought it that it wasn't actually in stock, not only that but it wouldn't end up being back in stock and delivered on the 5th April (72 days later) I was offered numerous times to pay more for the item id already bought and it could be sent quicker as they could get it from another source, this was not acceptable. Im very happy with my product, but I was very unhappy with the purchasing process and the time it took.”
Helpful Report
Posted 3 years ago
We are sorry to hear your experience in the purchasing process was disappointing. We appreciate your honest feedback and you are happy with the product chosen. We stated the product as available to order on our site and i can understand your disappointment when the supplier kept on letting us down, which in turn meant we let you down. We thank you again for shopping with Genesis and your feedback to help us in the future.
Posted 3 years ago
OWENS
Verified Buyer
“Excellent service, quick delivery and installation. Friendly delivery guys. I'm very pleased with my purchase.”
Helpful Report
Posted 3 years ago
genesishomeappliances-co-uk/ is rated 4.8 based on 288 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request