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GEM Motoring Assist Reviews

4.7 Rating 2,652 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

4.7

Based on 2,652 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

GEM Motoring Assist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little difficulty with the website at first - probably finger trouble on my part - but how refreshing not to receive a pile of leaflets about car, house, drains, travel insurance plus apps for this and that. All very straightforward and simple - thank you.”

Posted 5 years ago

“Fine but unable to access app.”

Posted 5 years ago

“It all seemed very straight forward and simple to join.”

Posted 5 years ago

“Simple sales process. Competitive price compared with previous provider. Can't judge the effectiveness of the service at this stage. As with all insurance products I hope I don't need to call you.”

Posted 5 years ago

“I searched on Google for the best breakdown company. I have rated Gem Motoring Assistant as "good" on the basis of their annual quote. However, I have never used their services so can not comment any further.”

Posted 5 years ago

“I am new to GEM and chose you because of price and excellent review by Auto Express to which I subscribe. The only reason I do not give a 'very good' score is because I have 3 vehicles including a classic. I like the look of your more expensive option (which I have chosen) but in your review it seems it would be better with the reclaim option for the classic. It would be better if I could choose a garage of my own for the classic & not have to go to the nearest available at the time if roadside assistance cant sort it and only reclaim up to £70 for transporting the car to my own choice. An extra cost for this would be acceptable. So, in essence it seems one policy is best for an everyday vehicle and one better for a classic. I, like many, have both.”

Posted 5 years ago

“Can't review service yet , but choosing cover was simple and quick.”

Posted 5 years ago

“An easy set up for a new customer at a competitive price. Which top ranking is the basis for my change to GEM.”

Posted 5 years ago

“Signing up was clear and easy , too early to comment on service in an emergency ( hope I never need to call for assistance )”

Posted 5 years ago

“Just a little daunting having to pay upfront upon a call out and reclaim the money which I hope will be simple. Everything else was as simple as it gets on the internet to join, as other advertisements say, no awkward questions so I am optimistic.”

Posted 5 years ago

“Very happy to be back with GEM after a few years awayHave realised that breakdown included with car insurance is usually not worth the paper it’s written only”

Posted 5 years ago

“Simple, straightforward and, therefore, good by most website standards”

Posted 5 years ago

“Brand new to GEM; what will service be like? Will next year's premium go up 70% as the last lot wanted, will I be left in the middle of a freezing Wiltshire by my motorcycle for over two hours. And after crawling through a Kafkaesque system with little 'phone battery left then fixing it myself having borrowed the tools from the trailer guy the RAC hired. Will I stay with them for 24 years like the last lot who let me down with a massive wait every call, even to pay them! (Because everyday is 'exceptionally busy' for them) Or will I be pleasantly surprised? Go on GEM, restore some faith.”

Posted 5 years ago

“Joining was simple, and plenty of information was readily to jand”

Posted 5 years ago

“The information was well explained and the joining process was very straightforward.”

Posted 5 years ago

“Very easy to sign up!”

Posted 5 years ago

“Only just subscribed so not yet used but reviews look good and almost half price of RAC for family of four.”

Posted 5 years ago

“All fine so far”

Posted 5 years ago

“Having been abused over the last couple of years by RACs pricing policy which went from 170 with 50 cash back fuel to4 years later 267 which is ludicrous the pricing was fair and we have been with GEM before Please don’t put up your prices The CMA would agree Treat me as a special new customer every year and I will stay loyal”

Posted 5 years ago

“Easy to use website and competetive prices, it was quick and easy to take out this insurance.”

Posted 5 years ago

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GEM Motoring Assist is rated 4.7 based on 2,652 reviews