GEM Motoring Assist Reviews

4.69 Rating 2,420 Reviews
95 %
of reviewers recommend GEM Motoring Assist
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.58 out of 5
Read GEM Motoring Assist Reviews

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association with around 70,000 members. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website





Station Road

Anonymous  // 01/01/2019
I signed up yesterday for GEM breakdown cover on the recommendation of a friend. The process of signing up online was very straightforward and the price is competitive compared to my previous breakdown cover.
Posted 1 day ago
First joined in 1977. Tried someone different last year. Not impressed, so returned. Paula, who took my details again, was charming and helpful
Posted 6 days ago
Very impressed with all the explanation and information given when I had a telephone conversation.
Posted 1 week ago
Very easy and straightforward
Posted 1 week ago
I was a member of GEM about 30 years ago but I let my membership lapse. I have rejoined purely for the breakdown cover. Not had a breakdown in 40+ years but as like me, my cars are getting older, it's an insurance policy.
Posted 2 weeks ago
Not had to call them out yet. Disappointed that the renewal price was higher then the new policy price.
Posted 2 weeks ago
Clear website, easy to buy reasonably priced breakdown insurance
Posted 3 weeks ago
Very simple choice on coverage. Policy documents straightforward. No exclusion of vehicles more than 5 years old was important to me. Mostly 'Excellent' reviews on Trustpilot
Posted 3 weeks ago
I have used them in the past as well. They been very helpful
Posted 3 weeks ago
Complete peace of mind at a great price.
Posted 3 weeks ago
Easy website. Simple straight to the point information. No nonsense Comprehensive cover. great price.
Posted 3 weeks ago
Very easy to set up and great value. Far cheaper than the breakdown cover that insurance companies provide.
Posted 4 weeks ago
Very helpful on phone and volunteered the fact they had an offer on which made my cover cheaper than last year.
Posted 1 month ago
Really easy to set up, amazing value when you have multiple cars.
Posted 1 month ago
Very easy to choose the policy most suited to us. Joining was also easy to do online. The cost is far less than the R.A.C. and the A.A. both of which we have been members in the past. We think that we have made the correct choice. Time will tell after we have a need to call on their services.
Posted 1 month ago
Signed up recently after reading reviews. Easy process.
Posted 1 month ago
GEM comes highly recommended from my wife's cousin. I joined after reading up on the website and seeing the benefits. Good service, no hidden charges and they provide all the services I may require for the year.
Posted 1 month ago
At the moment just joined all good
Posted 1 month ago
I have been with Autoaid for years and chose Gem, not the cheapest, because autoaid have introduced contract changes in an unfair and possibly illegal way, including an annual handling fee an age related limitation and auto renew. These changes were notified in a way that Autoaid must have known would be missed by many customers. I think to change to a contract you have to tell the customer and seek approval it is not sufficient to announce them
Posted 1 month ago
Excellent interface and discussion with Chris and am pleased to re join GEM membership with breakdown cover .
Posted 1 month ago
GEM Motoring Assist is rated 4.69 based on 2,420 reviews