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GEM Motoring Assist Reviews

4.7 Rating 2,652 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

4.7

Based on 2,652 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

GEM Motoring Assist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think it's good service”

Posted 5 years ago

“I have only joined Gem today, so haven't had to use them as yet. Decided to join this particular breakdown organisation as they were top of the Which recommended best buys, had very good reviews and appeared to be priced very favourably compared to the other market leaders.”

Posted 5 years ago

“If the actual Breakdown/Call-out service is as good and as quick and easy as the joining process, then I shall be very happy”

Posted 5 years ago

“Just bought cover online as they are highly rated. However, there was an error on the webpage and I had to call to ensure my cover had been purchased. Very nice, helpful assistant. Bit disappointed that I wanted to book cover from today (19th) but it won’t be set up until midnight on 21st.”

Posted 5 years ago

“It was quite easy to navigate and join without any real hassle. Good discount as well.”

Posted 5 years ago

“I have just joined, so am hopeful the claims of excellence will prove to be true. Website easy to understand, clear and informative, though actually imputing data was a bit wobbly, by which I mean some things had to be redone as didn't load properly. Thanks”

Posted 5 years ago

“Great product, has everything I require at a reasonable cost”

Posted 5 years ago

“Quick and simple to understand the levels of cover. Quick payment system.”

Posted 5 years ago

“have only just joined so not had to use service as yet .Found the website easy to use . When telephoned as had some queries lady on the phone very polite gave me very clear answers to queries. Then went through everything with me to make sure I knew what I was purchasing”

Posted 5 years ago

“Very straightforward and simple to sort out.”

Posted 5 years ago

“The process was simple and I like the fact that the app recognises where I would be if I break down I have a relatively new reliable car but I paid a bit extra for breakdown with Gem instead of roadside recovery as I liked the fact that the cover is for the individual as I have had experiences whereby I was in the car with my son and the cover was for my vehicle or in recent days for a vehicle that I no longer own so we were stuck and this kind of cover would have prevented this.”

Posted 5 years ago

“Couldn't get any sense on Internet but great service on the phone.”

Posted 5 years ago

“Good joining experience. Price was competitive online so I hope the actual breakdown service is as good should I ever need it.”

Posted 5 years ago

“Bit annoyed to find that once I had signed up there was a special offer on membership that could have saved me £30. I also tried to set up a direct debit but seems my bank will not allow this but never had any problems setting up DD with other companies.”

Posted 5 years ago

“have been with Gem before but then bought a new car which had breakdown cover for three years included - no problems before so have re-joined GEM”

Posted 5 years ago

“I've just joined so I can't rate the service yet! One niggle I have already concerns the printing of 'what to do if you breakdown' info. It doesn't print cleanly in that the front page is overlaid by part of what looks like the last page.”

Posted 5 years ago

“Seems to cover all the points needed to take the sting out of a breakdown.Well done”

Posted 5 years ago

“So far so good. Service on the telephone was efficient and quick.”

Posted 5 years ago

“The joining was easy....I hope the recovery aspect is as easy....”

Posted 5 years ago

“Simple to join. No opinions about service as I have not had need to make use of these as yet.”

Posted 5 years ago

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GEM Motoring Assist is rated 4.7 based on 2,652 reviews