GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to join and good value compared to the AA and RAC and with a bit of luck will not have to make use of !”

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Posted 6 years ago

“Joining was easy and swift.Hope the call outs are as good.”

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Posted 6 years ago

“I have just joined after being with the RAC for 35 years due to the huge cost now and I am just hoping that should I need rescue it goes as smoothly as when I joined and was giving them money”

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Posted 6 years ago

“Quick and easy to follow instructions.”

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Posted 6 years ago

“Herd a lot about them, and good reviews all round but myself yet to use them.”

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Posted 6 years ago

“Joining was made very simple.”

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Posted 7 years ago

“Gem is great value and it's my third year of membership. The sad thing is that I chose a new policy because it was £17 cheaper than renewing. A later phone line would be great too as your members area forced me to use a different email address. This cost you a star, it's only my past positive experience that stopped me rating you lower. Sort these things out please.”

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Posted 7 years ago

“price is not inviting initialy until you read the data....then your policy reads better than the others. we have used yourselves before, and been happy with your service but like many price is a deciding factor for us know and feel let down that come renewal time in that loyalty is not rewarded”

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Posted 7 years ago

“Easy to purchase breakdown cover, and offers the best solution for my wife and me by covering the person not the cars.”

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Posted 7 years ago

“Seemed very easy to sort and get cover. The real test is if I ever need break down”

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Posted 7 years ago

“Process simple - explanation clear.”

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Posted 7 years ago

“Easy to understand and complete”

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Posted 7 years ago

“Easy to do join online, no problems”

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Posted 7 years ago

“Gem offers great value and convenience. The experience at this early has been professional and would be recommended to others.”

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Posted 7 years ago

“Site easy to navigate round and gave a good explanation of the different types of cover available.”

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Posted 7 years ago

“Only just signed up but the website seemed very clear, straightforward and helpful. From what I can see there seem to be a wide range of cover at a fraction of the cost of similar cover with the AA. I am wondering why I did not check this out earlier!”

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Posted 7 years ago

“The choice of cover was from a compare site and provided exactly what was needed at an affordable price bettering not only last years cost with RAC but at 60% less than the renewal price being offered. Hopefully wont need it but its comprehensive cover provides great peace of mind.”

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Posted 7 years ago

“Very easy to set up breakdown cover and I hope that if I ever need to call them the process will be just as easy.”

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Posted 7 years ago

“Not had to use the service yet but great cheap cover and really easy sign up.”

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Posted 7 years ago

“Relatively straightforward to join. Bit surprised there isn't a "what to do if you do break down" document with phone nos. membership no, etc. on it. Ended up generating one myself, as if you do break down it is invariably in a remote location at an inconvenient time and that's the point that you need that one bit of paper saying who to call with all the required details on.”

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Posted 7 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews