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GEM Motoring Assist Reviews

4.7 Rating 2,644 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

4.7

Based on 2,644 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

GEM Motoring Assist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy straightforward joining experience”

Posted 4 years ago

“I would have highlighted 'very good' but for one thing missing. If I were to unfortunately break down, then it would be convenient if I had a windscreen sticker or similar showing me the emergency numbers to ring GEM Assist.”

Posted 4 years ago

“very easy , only problem it would not let me set up a Direct Debit”

Posted 4 years ago

“Easy to join.”

Posted 4 years ago

“As a brand new member it's a little difficult to write an honest review at this point. What I can say is that the site was easy to negotiate and the price is very reasonable, also the ability to arrange repairs/recovery with local companies seems a very good thing for me (living in the far North of Scotland). If I ever needed to use the service that would be the time to leave to leave a more in depth review.”

Posted 4 years ago

“I can only comment on the joining process, which was straightforward.”

Posted 4 years ago

“I recently joined gem; I am impressed with the pricing structure; the level of customer service, and the fact that gem have additional services which compliment the core offering.I haven't broken down since I joined gem so cannot comment on experiences related to that right now.”

Posted 4 years ago

“Signing up online was simple and seemed to include all of the information needed to make a decision. I will have to wait and see how good the actual breakdown service is, hopefully I won't need it!”

Posted 4 years ago

“I became a member after seeing great reviews . Very Easy to join .”

Posted 4 years ago

“Having had enough of several other service providers, their dubious business methods & lack of principled integrity, I found GEM via online reviews. Sign up was very easy, information & cover details were refreshingly clear & to the point, voiding the the necessity for direct enquiries. I am content with my new cover & have far more confidence in what they say they can provide & do should the need arise. The only downside was the lack of a monthly payment plan for those on low incomes; but the policy cost was excellent compared to the AA (twice the cost & some), who wanted in excess of £220 for my cover needs. At this point I can heartily recommend GEM as the best of all such service providers.”

Posted 4 years ago

“Just sorted my break down cover with them so can not comment on their service as yet. Talked to customer support though about adding my husband and they was helpful to sort it promptly.”

Posted 4 years ago

“I am a new member so havent needed to use the service so far but joining up was very easy on line & all the reviews I saw were very good, which gave my partner and I the confidence to join.”

Posted 4 years ago

“joined online everything straight forward”

Posted 4 years ago

“This is a review of the "joining experience". It was easy apart from the fact that I couldn't set up a direct debit. It wasn't clear why.”

Posted 5 years ago

“Don't know enough to give five stars. We're recommended by friend. However very easy to set up and become a member. Like the idea of not vechicle but person. Thanks”

Posted 5 years ago

“Easy and clear instructions was easy to join I would recommend you”

Posted 5 years ago

“Beats the competition mainly on price. We will have to wait to asses performance?”

Posted 5 years ago

“Not had to use them yet. Had good feedback from friends over about 10 years so decided this was the year to give it a go. Easy to join is all I can say so far.”

Posted 5 years ago

“I haven't yet had to utilise their good services, thankfully, but I have no doubt that the write up given by Which?, the Consumers Association, is accurate. Certainly obtaining membership through a no-fuss, straight forward online system is very refreshing. Having a one price option instead of having to negotiate after receiving a greatly inflated quotation year on year will be a very welcome, peace of mind, no-nonsense form of business. Thank you for being an innovative and simple way of getting motoring support. A breath of fresh air.”

Posted 5 years ago

“Signing up was easy. Price good. And recommended by “Which” Provider. Web pages could be clearer. Had to look for policy schedule. Could be better displayed.”

Posted 5 years ago

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GEM Motoring Assist is rated 4.7 based on 2,644 reviews