GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The operator was very helpful and explained everything clearly, this was particularly useful as I was feeling quite ill at the time.”

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Posted 9 years ago

“Have used many recovery outfits before but always come back to GEM. They cannot be beaten for speed of recovery or quality of service. Top marks for GEM 10/10. Thank you.”

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Posted 9 years ago

“Good price, good product, easy to purchase, extremely competitive.”

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Posted 9 years ago

“Did everything online, quick easy and very reasonable. Thank you.”

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Posted 9 years ago

“A good friend of mine suggested I try you He was right, good genuine firm and honest. thanks very much indeed.”

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Posted 9 years ago

“I have been a member for 22 years now, and on the rare occasions I have needed help, it was always there. Very quick and great service from the various garages sent to me. I have recommended GEM to friends, and a few have joined up.”

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Posted 9 years ago

“very easy to renew my break down cover online no problems instant cover thank you”

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Posted 9 years ago

“I have been with GEM for 30 years and took 1 years break because I received 1 year of breakdown service free with a new car. Thankfully I have only used GEM about three times and twice I called a garage out first and the third time I used their control centre. The payments have always been quick and the service very efficient. There was no problem signing up again, I will always recommend GEM over the other breakdown services.”

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Posted 9 years ago

“When buying break down cover, for me you need to 1. Look at the whole package 2. Check consumer and magazine reviews This is a good all round package, with honest up front and fair pricing. It makes a change and is refreshing to be with a company like this, rather than going with the "big guns" all the time. Give them a try.”

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Posted 9 years ago

“Very easy to negotiate the website, very good prices for the product, and very quick in responding after I had bought the product, the documents where there when they were supposed to, and it was very easy and quick to set up my account.”

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Posted 9 years ago

“very good service got car to garage of my choice”

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Posted 9 years ago

“Absolute peace of mind.”

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Posted 9 years ago

“Was a member 2 years ago and had to use them twice. They were there in under 45 min no problems. Decided to join again as great value. Day I joined, friends had break down and had to wait 4.5 hrs to get recovered by another company ( free with bank) , then they were told it didn't cover recovery so had to pay £148 to get recovered. So glad I went with GEM instead!!!”

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Posted 9 years ago

“Well the reasonable cost of cover and the efficency in getting everything in place for a new customer has been impressive. I hope if I ever need their services I am equally impressed”

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Posted 9 years ago

“I have only had to use the breakdown service once in the five years or so I have been with Gem. On that occasion someone was with me within the stated time and was able to diagnose the problem and do a temporary repair to enable me to get home. Nothing to fault in any way.”

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Posted 9 years ago

“We have been members of GEM Motoring Assist for a few years and whenever we have needed them, they have provided an excellent service. When we broke down far away from home and needed different recovery vehicles to get us back, we were amazed at how smoothly the arrangements went and how the drivers genuinely cared about getting us home as quickly as possibly. We would definitely recommend them.”

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Posted 9 years ago

“Knowledgeable and helpful support staff”

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Posted 9 years ago

“So easy.”

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Posted 9 years ago

“Easy to get connected and queries answered in full.”

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Posted 9 years ago

“Fortunately I have never needed to use the breakdown cover but as I am the only driver in the family, to have the driver illness cover on my policy is real peace of mind. Whenever I have phoned head office the girls, ladies who answer the phone are always efficient polite Likewise Shield insurance staff with very efficient with competitive premium rates The Good motoring is an excellent read with a lot of interesting articles Sorry if this sounds twee I have never had a grumble with GEM Roger”

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Posted 9 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews