GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“been with gem for last year, but disappointed as my renewal price for the next year was more expensive than a new customer for same cover. didnt go via renewal option but chose a new customer option and saved £20. There isnt a no claim discount offer but price and personal cover option is a lot cheaper than 'start rescue' who i was with for 3 years.”

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Posted 8 years ago

“Although I haven't had time to use gem recovery I have found the starting of the membership and sign up,very straight forward..”

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Posted 8 years ago

“I hope I never really need to test out their emergency services, my cousin has had the need and was very impressed and pleased. This is only my second year of membership but have been pleased with how competitively priced it was/is, add to that a very good magazine and the main point for me= no automatic renewal. Well done.”

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Posted 8 years ago

“I like being reminded ahead of time. I also like the fact you do not renew automatically charging my card, like certain other insurers. Your product is reasonably priced and stable.”

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Posted 8 years ago

“Ordering online was easy and my card came quickly.”

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Posted 8 years ago

“Only experienced joining on line and this was quick and easy. Found out all I needed from the Web site and was happy with the price for what they are offering. Received emails with info straight after submission ...so far so good!”

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Posted 8 years ago

“Did question why new members got a better deal than existing members on renewal price”

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Posted 8 years ago

“New member,easy to join and excellent info supplied etc.”

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Posted 9 years ago

“No problem setting up and good value for money. Remains to be seen how they perform if I have to call them out...”

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Posted 9 years ago

“I have only joined GEM at this stage, however, the process was easy. The true test will come if and when I break down.”

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Posted 9 years ago

“Brilliant service from the call center, quick & efficient. Didn't appreciate receiving the same 6 text every hour, from 1.30am to 6.30am confirming the transaction, when I had to be up for work that day.”

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Posted 9 years ago

“i would like to know why i havnt received any new breakdown cards after re newing again this year”

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Posted 9 years ago

Thank you for your review. I can confirm that as the information on your card has not changed we have not automatically sent a replacement this year. If you would like us to replace your card please let us know.

Posted 9 years ago

“nice and clear complete on line package without all the add this add that and what time i had breakfast!! and good value. if breakdown service is as good as joinining,,, happy days!! KK”

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Posted 9 years ago

“European cover looked like an after thought on the site.It also is rather expensive though I can understand why to some extent.”

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Posted 9 years ago

“Nice people to deal with,easy to renew. If I ever break down I hope they are as good as they appear! I enjoy the magazine.”

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Posted 9 years ago

“Easy to use website and seems a good product for a multi car family.”

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Posted 9 years ago

“Easy to understand and use website to order cover.”

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Posted 9 years ago

“Looking for a breakdown cover for myself and my wife, found this company was number 1 on the JD Power ratings - the process was very quick and painless on line - the options given were well explained, hopefully I will never have to call them - but the customer service so far is very good.”

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Posted 9 years ago

“been very pleased so for with my service have been a member now for a year had to call out 2 times for puncture due to my car not having spare . modern cars . they came out on time and sorted very quickly .”

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Posted 9 years ago

“Luckily I have not had a breakdown problem for a long time. When I did need help a few years ago I was very pleased with the service I received.”

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Posted 9 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews