GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After checking review sites, this seemed to be the best value for money. Very simple format and easy to complete.”

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Posted 7 years ago

“Efficient and helpful representative”

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Posted 7 years ago

“Very easy on-line joining process.”

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Posted 7 years ago

“Quick and easy on line application.”

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Posted 7 years ago

“I like the package, but I cannot for the life of me understand why I have to pay more to renew than if I start afresh on-line. Why not reward your loyal customers with at least offering them the best price you have. After all, you have incurred all the costs of sending me a renewal, and now you have also incurred the cost of having to treat me as a new member. Makes no sense to me!”

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Posted 7 years ago

“Easy and quick”

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Posted 7 years ago

“Fed up with having to haggle with the AA every year. GEM is much more straightforward”

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Posted 7 years ago

“It was quick and easy”

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Posted 7 years ago

“Very helpful and clear cut . The only thing I wasnt pleased about was the fact that I had to wait for 24 hours before it became active . Mine had expired on the day I phoned ( my mistake) but as I needed cover from that day it wasnt forth coming which was disappointing as we had been members for years previously. The only reason I hadnt renewed in Jan 2017 was that I was given a free years cover from VAG when I bought a different Golf. Yours faithfully G. Chambers”

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Posted 7 years ago

“easy to apply for membership. good value for money. came recommended.”

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Posted 7 years ago

“The site was simple to use and the process was easy. Just hope its the same if I ever breakdown.”

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Posted 7 years ago

“The front of house service was very good,with very pleasant staff member, as yet i have not experienced the breakdown service it is impossible to comment, hopefully in the event will be as good as the front of house service.”

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Posted 7 years ago

“Reviews acceptable, cover and price ok”

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Posted 7 years ago

“Prepared to cover a car over 15 years old. More than 1 breakdown allowed before next years price goes up!”

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Posted 7 years ago

“Very straight forward apart from direct debit”

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Posted 7 years ago

“Easy to join but proof of pudding will come when ( or if ) I need to call them out. Lets hope I never need to :-)”

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Posted 7 years ago

“Joining was quick and easy ; all being well will not need the service, but hope if I do that it proves to be the same”

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Posted 7 years ago

“Was able to meet my request for information early to-day and the site was easy to use and the benefits and conditions of insurance were easy to understand”

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Posted 7 years ago

“Simple membership offers with obvious price, that will be the same next year! You also take older classic cars. The joining process would have been better though if the benefits were shown before the payment screen. It would make the process more encouraging than rewarding...”

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Posted 7 years ago

“Not sure if as easy for non internet users. Only just joined. Easy to do online (only); Information all available and as clear as can be (insurance language). Hope I will not need the service.”

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Posted 7 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews