WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

Visit Website

Write Your review

Tell us how WiseDriving made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Earning money back is great and very fair of them with great customer service”

Helpful Report

Posted 6 years ago

Hi Joel, Thank you for taking the time to leave us your feedback. We're glad to read this. Cheers, Vicky

Posted 6 years ago

“Having had a previous black box insurance policy Wise driving is far superior than previous provider with regular updates on my driving and clear guidance on how to improve scores - this has led to me receiving a credit on my account and much more affordable insurance for an 18 year old. I would highly recommend WiseDriving for young drivers black box insurance no curfews just sensible advice.”

Helpful Report

Posted 6 years ago

Hi, We're glad you're happy with the policy and earning money back through sager driving. Thanks, Vicky

Posted 6 years ago

“Very good. Love the service. Got some money back for keeping up the good driving score. I never had that experience in my life and never heard of giving money back for it. Thank you Wise Driving!!!”

Helpful Report

Posted 6 years ago

Hi Kun, Thank you for choosing WiseDriving. We're so happy to read this. Cheers, Vicky

Posted 6 years ago

“A superb concept of the driver being rewarded financially for safer driving”

Helpful Report

Posted 6 years ago

Hi Jess, We really appreciate your kind words and great rating. Thanks, Vicky

Posted 6 years ago

“Wisedriving is a great insurance provider staff are polite and a good way to keep insurance cost low I have received a £240 refund due to good driving behaviour . I would reccomend”

Helpful Report

Posted 6 years ago

Hi Bradley, Our staff will be thrilled to hear their hard work has been appreciated. Thank you! Vicky

Posted 6 years ago

“Very happy so far”

Helpful Report

Posted 6 years ago

Hi Ajit, We're pleased to read this! Thanks, Vicky

Posted 6 years ago

“Dash board is a great source of information. Regular feedback helps as well.”

Helpful Report

Posted 6 years ago

Hi John, Thanks for you're feedback on the dashboard, we're glad you're finding it useful. Cheers, Vicky

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

Hi, We're over the moon to receive your appreciation on the service you've received. Thanks, Vicky

Posted 6 years ago

“Good communication and rewards”

Helpful Report

Posted 6 years ago

Hi, This is great to hear. Thanks for the feedback. Cheers, Vicky

Posted 6 years ago

“Scoring system not fair”

Helpful Report

Posted 6 years ago

Hi Callum, We're sorry to read you feel this way. If you can send us a private response with your details we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“Very happy with WiseDriving company. Just after 1 month of driving with black box I get Score of 85 and had a discount of £103 for my car insurance. So now I'm paying £77 instead of £90. Highly recommend to everyone!”

Helpful Report

Posted 6 years ago

Hi Cristina, Thanks for recommending us, it's great to read you're happy with the policy. Cheers, Vicky

Posted 6 years ago

“Very cheap insurance”

Helpful Report

Posted 6 years ago

Hi Mrs Ali, We're pleased you're happy with the price. Thanks for the great rating. Cheers, Vicky

Posted 6 years ago

“Very helpful on saving money”

Helpful Report

Posted 6 years ago

Hi Razvan, This is great to read. Thanks, Vicky

Posted 6 years ago

“DO NOT USE THIS INSURANCE COMPANY. They are truly awful, they will take money off you when they feel like it, refuse to allow you to cancel without paying a ridiculous amount. Con artists!! save yourself a lot of money and don't use them”

Helpful Report

Posted 6 years ago

Hi Alice, We're saddened to read you're unhappy with the service you've received. Please send us a private response with your details and we can go through this with you. Thanks, Vicky

Posted 6 years ago

“£256 to cancel my insurance? Ridiculous, they hold you ransom and try to charge you more each month for your premium claiming you have a bad ‘driving score’ yet I’ve complained numerous times about my black box being faulty but they’re not interested.”

Helpful Report

Posted 6 years ago

Hi, We're sorry to read you feel this way. If you can send us a private response with your details we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“Never ever I will took this company again! And not recomend it too! Service terribal. While I had insurance with WiseDriving 1 year I did call them 3 times. Only one time was ok, another 2 times staff on the line was unprofessional and rude. When I started get insurance with WiseDriving, company installed Monitoring box in my car. I paid for that £150 and I have been told when I will leave all will be paid back. Today my insurance with WiseDriving ending and I made call to ask when Monitoring box could be remove from my car and money returned. Answer was wonderful - I should pay £90 for remove Monitoring box or left it where it is. And company not returning money for Monitoring box. When I said I have been told diferent, lady on the line simly repited company not return money. What is this? What WiseDriving doing? Are they fooling people?”

Helpful Report

Posted 6 years ago

Hi Armands, The box/ new business fee is included in the price of the policy for the year and it is advised in our terms and conditions that this is non-refundable. This fee does not just pay for the box but for a few things such as setting up the contract to collect data, and admin fees for the policy set up. If you can send us a private response with your details we can look into this further for you. Thanks, Vicky

Posted 6 years ago

“Good policy company however graph could be better by giving a break down of journey with the scores individually instead of by day to give a clearer picture of driving journeys instead of overall”

Helpful Report

Posted 6 years ago

Hi, Thanks for your review. We appreciate all feedback to help us improve our service. Cheers, Vicky

Posted 6 years ago

“Although the online portal is useful the service is terrible. Have been receiving great feedback for all but one of my scores. Have asked for advise which hasn't been given. Rude and unhelpful.”

Helpful Report

Posted 6 years ago

Hi, We're sorry to read this. Please send us a private response with your details and we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“Notifications are too scaring and the dead line to every message is too short to meet up.”

Helpful Report

Posted 6 years ago

Hi, We're sorry to read you've been unhappy with the communications. Please send us a private response with your details and we can go through this with you. Thanks, Vicky

Posted 6 years ago

“Very good service, couldn’t ask for a better insurance company! Would definitely recommend to anyone.”

Helpful Report

Posted 6 years ago

Hi Kieran, Thank you so much for your kind words and for recommending us. We really appreciate you taking your time to leave us your feedback. Thanks, Vicky

Posted 6 years ago

WiseDriving is rated 3.6 based on 4,548 reviews