WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly not happy with it. Every day gets marked down to complete diffrent things. Like I live on a steep hill and on my way to work it’s just hills. I was told to just deal with it and drive better. My braking is some how majority 0 all the time? It seems to be that no matter how hard I try aswell the score only goes down not up. Personally I haven’t had a very good experience with this company.”

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Posted 5 years ago

Hi Jake, We do apologise for the way you feel you’ve been treated. We take all of the feedback provided seriously and our customers are our top priority. If you would like to send us a private response with your details, we would be happy to investigate this for you. Thanks, Kathryn.

Posted 5 years ago

“Hi,I'm happy that I found you quick ,helpful.and chip .I hope we will work for long time Thanks”

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Posted 5 years ago

Hi Irena, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at Wisedriving! Thanks, Kathryn.

Posted 5 years ago

“So far so good!”

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Posted 5 years ago

Hi Chint, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Kind Regards, Dylan

Posted 5 years ago

“They are helpful and understanding and they always do there best to help customers xxx”

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Posted 5 years ago

Hi Zara, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Regards, Dylan

Posted 5 years ago

“So far so good I have saved on my insurance my monthly instalments have gone down due to good driving behaviour. They give you tips on where to improve. I've Improved on my breaking score and break in plenty of time and slow down more gradually. Still working on it to get a better overall score breaking is more harder to perfect than the others.”

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Posted 5 years ago

Hi John, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Keep going with the braking, the key to getting that score up is building up days and days with no harsh or heavy braking events! Regards, Dylan

Posted 5 years ago

“Very easy to sort”

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Posted 5 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Regards, Dylan

Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Hi Arti Dhir, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at WiseDriving! Regards, Dylan

Posted 5 years ago

“This company is a straight up hack, abuse of power if you have the black box policy, I have been charged an extra £220 in one months from bad driving, I drive 38mph in 30mph all the time, I did the same thing for more than smart wheels policy and had no charge at all, £220 is 3x as much I’m expected to pay, this company is a massive scam, don’t even have an app for the blackbox so it’s a massive downgrade”

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Posted 5 years ago

Hi Toby, We would like to assure you that our main priority is our customers and the service we provide. We are saddened to hear how you feel. If you’d be happy to give us a chance to look into this for you and answer any queries, please send us a private response with your details. Regards, Dylan

Posted 5 years ago

“Appalling company. Cancelled my daughters policy without discussing. Numerous phone calls to company always getting disconnected. Then told out of time to reinstate ( one month)even though being asked numerous times to reinstate within the month.Different excuses every time for cancelling her policy. Not updating notes so having to explain in full ever time. Being told she has to pay another 5 months insurance even though they won’t reinstate her policy which they cancelled using many different reasons every time she called. PLEASE AVOID THIS COMPANY!!!”

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Posted 5 years ago

Hi, We firstly would like to thank you for taking the time to leave us your feedback. We are sorry to read of your daughters experience during your time with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we would like to extend it sincerely and ask if you would be happy to send us a private response with your daughters policy details so we can discuss this further. Thank you, Kathryn.

Posted 5 years ago

“Very good explanation of everything that was happening throughout the process”

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Posted 5 years ago

Hi Owen, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 5 years ago

“Brilliant service!”

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Posted 5 years ago

Hi Fionn, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at WiseDriving! Kind regards, Dylan

Posted 5 years ago

“Auto renewed me into a new policy due to me not checking my emails. Even if you call within the legal consumer right of the 14 days cooling of period they will lie and say it don’t apply and charge you £90 for the telematics (which you paid the previous year) £75 cancellation fee plus the months insurance. Highly don’t recommend this is a scam borderline illegal.”

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Posted 5 years ago

Hi E K, We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your details, so we can go over this with you. Thanks, Dylan.

Posted 5 years ago

“really good insurance, blackbox is accurate and measures speed correctly. I have been rewarded a cheaper premium due to driving appropriately.”

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Posted 5 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Regards, Dylan

Posted 5 years ago

“very good being with them so far so good.”

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Posted 5 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Dylan

Posted 5 years ago

“Very good end easy to use online”

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Posted 5 years ago

Hi Cosmina, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Dylan.

Posted 5 years ago

“I love the idea of having my premium reduced just because I am driving as I should be driving.”

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Posted 5 years ago

Hi Akhtar, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Kind Regards, Dylan

Posted 5 years ago

“Absolutely disgusting service , you cannot make your mind up on what you expect from your customers”

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Posted 5 years ago

Hi, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your details, we’ll investigate this further. Thanks, Dylan

Posted 5 years ago

“Very good , my premium is already down after only 2 months of driving.”

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Posted 5 years ago

Hi, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Keep up the good work with the driving! Regards, Dylan.

Posted 5 years ago

“WiseDriving is using a fair assessment of individual driving.”

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Posted 5 years ago

Hi Wondesen, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Regards, Dylan

Posted 5 years ago

“Been with wise driving since January. So far so good. Already had a £30 rebate.”

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Posted 5 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Regards, Dylan

Posted 5 years ago

WiseDriving is rated 3.6 based on 4,548 reviews