Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,734 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Fast and efficient service”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Good all.round service”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“a Company that has not increased my premium by an Ungodly amount Unlike some who thing that Older people are cash cows to support EV's and Shareholders”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Surprisingly less expensive than we thought it would be, plus European travel thrown in without even asking for it!”

Performance Direct 5 star review on 26th November 2023

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Good communication and prompt reply to emails”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 8 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Have used Performance Direct in the past . Never had to contact them with claims etc. but easy to use on-line.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy to sign up & complete the policy”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Transfering after escaltion in my renewal competitive and good service”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

“First time using performance Direct , so far it has been easy to use and price was good”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 2 years ago

“All good so far”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 2 years ago

“I was very disappointed to be charged nearly £488. Nearly double of what l paid last year. Having been a client for several years, and never claimed, l felt that maybe l would get a better deal.”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your review with us, feedback is appreciated. We can confirm your your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“My insurance was dealt with in a very professional way.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“All good, price, communication etc, would recommend. Many thanks.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“great telephone voice which was clear and very helpful, very pleased.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“I had a couple of issues to discuss and they were dealt with an efficient and friendly manner. I was very happy with the service.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy to apply and pay online”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“This company has given me hassle free cheap classic car instance for years! I would highly recommend them.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy transaction all clear and precise”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“The process online was very simple to get quote, and the cost was excellent value.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

Performance Direct is rated 4.6 based on 2,734 reviews