Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,618 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had not renewed my CRX insurance a while back and didn’t know if my NCB was still valid. Spoke to Performace who confirmed all in order a NCB safe. Re insured no bother and with great deal. Top team.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Far better value for money than the majority of dedicated motorcycle insurers, I have already recommended Performance Direct on my Facebook channel to my fellow group members.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Great service provider.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Best to deal about your proud and joy. Best prices.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good speedy derby”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Pretty good overall but so many questions it seams to take all day to get the job done, but helpfull friendly people on the phone”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent price. Been insured with before and returned because of this and service level provided by their team.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very helpful friendly and polite staff”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Always had no problems my insurance has gone up alot though didn't want to leave you”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent service no issues definitely recommend”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Just easier communication and no headaches from them,straight to the point and simple to deal with them”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very confusing and inflexible service”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Professional”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Customer service was absolutely fantastic she was very helpful .”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Overall a good service setting up insurance but had a problem with having paid in full then sent numerous texts (at least 2 a day) telling me I had to set up a direct debit until I eventually rang up to get them stopped.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good service but took a little longer to find what I'd already been quoted still waiting for paperwork”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“I was given plenty of notice to say my van insurance was due. The price quoted was very competitive.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to set up and at a very competitive price.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Simple enuff. Good price.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Dealt with all things very quickly from repair to van hire very good service.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,618 reviews