“Excellent price, straightforward procedures, and the extra info required was received and acknowledged. Polite and helpful staff, when I phoned for clarification, which was dealt with quickly and efficiently. I am very happy with the service provided. Thank you.”
Hi Glenn,
Thank you for your excellent 5-star review! We’re delighted to hear that you found our prices competitive and our procedures straightforward. It's great to know our staff provided you with the help you needed. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive experience!
Best wishes,
Molly
Performance Direct
Hi Peter,
Thank you for your 4-star review! We're glad to hear that you found our pricing to be satisfactory. While we hope you won't need to use our services, we're here for you whenever you do. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts!
Best wishes,
Molly
Performance Direct
Hi there,
Thank you for your amazing 5-star review! We're delighted to hear that you found the policy renewal process easy and our team helpful and quick. Your satisfaction is what drives us, and we’re thrilled to have you with us for another year!
Cheers,
Jess
Performance Direct
Hi Paul,
Thank you for the fantastic 5-star review! We're thrilled to hear that we could provide you with a quote that's £700 cheaper than last year’s insurance. Your satisfaction is our top priority, and we look forward to continuing to serve you!
Best wishes,
Molly
Performance Direct
Hi there,
Thank you for the amazing 5-star review! We're so glad to hear that you found a great deal and that our team was helpful. Your support encourages us to keep providing excellent service!
Best wishes,
Molly
Performance Direct
Hi Alexander,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with our service and staff. Your kind words inspire us to continue providing the best support possible!
Best wishes,
Molly
Performance Direct
Hi Mark,
Thank you for the wonderful 5-star review! We're pleased to hear that you found our support knowledgeable and our prices to be great. Your feedback means a lot to us and motivates our team to keep delivering excellent service!
Best wishes,
Jess
Performance Direct
Hi there,
Thank you for the great 4-star review! We're delighted to hear that you found the process straightforward and stress-free. Your feedback is very much appreciated and motivates us to keep improving!
Best wishes,
Jess
Performance Direct
Hi David,
Thank you for the great 5-star review! We're glad to hear you found our pricing very reasonable. Your satisfaction is our top priority, and we appreciate your feedback!
Best wishes,
Jess
Performance Direct
Hi there,
Thank you for the fantastic 5-star review! We're absolutely thrilled to hear that we were able to halve your insurance—what an amazing result! Your happiness is our priority, and we appreciate you sharing your experience with us.
Best wishes,
Molly
Performance Direct
Hi Dale,
Thank you for your feedback. I’m sorry to hear that you didn’t receive a response from our customer care team after reaching out. We strive to provide timely support, and it seems we fell short in this instance. Our system shows we did respond via email on 10/02/2025, we apologise if this was not received into your inbox. I will ask a member of that team to re send the correspondence for you. Should you wish to discuss this further please contact us via live chat and we will be happy to help.
Best regards,
Molly
Performance Direct
“I was very pleased with the very professional service I received with Performance Direct and even happier with the highly competitive insurance quote.”
Hi Martin,
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you were pleased with our professional service and found our insurance quote highly competitive. Your satisfaction truly inspires us to continue providing top-notch service!
Best wishes,
Molly
Performance Direct
Hi Mark,
Thank you for the awesome 5-star review! We’re delighted to hear that you found our website easy to navigate and that you appreciate our competitive pricing. Your feedback means a lot to us, and we’re here to make your experience seamless every time!
Best wishes,
Molly
Performance Direct
Hi Kenneth,
Thank you for the stellar 5-star review! We’re so pleased to know you always receive good, efficient, and professional service from us. Your satisfaction is our top priority, and we can’t wait to assist you again!
Best wishes,
Molly
Performance Direct
“I used to use performance direct for my motorhome insurance until I sold it and bought static caravan. So was happy to get a great quote for one of my performance motorcycles. Easy and quick.”
Hi Paul,
Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience getting a quote for your performance motorcycle. It's always our goal to make the process easy and quick for our customers. If you need assistance in the future, don’t hesitate to reach out!
Best wishes,
Jess
Performance Direct
Hi Anthony,
Thank you for the fantastic 5-star review! We're thrilled to hear that you had very good service and plan to use us again. Your feedback truly motivates us to keep delivering the best experience possible. Looking forward to assisting you in the future!
Best wishes,
Jess
Performance Direct
Hi there,
Thank you for the excellent 5-star review! We're thrilled to hear you were happy with our service and that we could provide a quote for your classic car. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Best wishes,
Jess
Performance Direct
Hi Derrick,
Thank you for the awesome 5-star review! We're glad to hear that you always find a sensible person to speak with. Your kind words mean a lot to us and motivate our team to provide the best support possible. If there's anything else you need, just let us know!
Best wishes,
Jess
Performance Direct
“Did not appreciate being told my outside steel structure was made of wood twice when I have provided numerous pictures of structure that clearly shows corrosion of steel, I also was not aware who Grove and Dean were when they emailed me saying thank you for your emails, I have never been in contact with them or Motor Vision, if these were sent on my behalf why was I not cc'ed into them?”
Hi David,
Thank you for taking the time to share your feedback with us. I apologize for the misunderstanding regarding your steel structure and for any confusion caused by the communications from Grove and Dean. Your experience is important to us, and we appreciate your patience as we work to ensure clarity in our correspondence.
Best wishes,
Molly
Performance Direct
Hi,
Thank you for the fantastic 5-star review! We're delighted to hear that you found a good price with us. Your support and feedback are truly appreciated and inspire us to keep striving for great value.
Best wishes,
Molly
Performance Direct
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