Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,734 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Have used performance for a few years now and would not go anywhere else”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Quite easy to move around the site.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“I’ was a banned driver (totting up ) it was hard to get insurance following my ban which was compounded by my age ( over 80) but Performance Direct managed to find me an insurer and 15 months later I am still on the road Thank you”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“I have always gone to them for my insurance nevet had any problems 8 years now.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy to do renewal no fuss and easy to talk to with no hassle”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“I contacted your help desk by phone as details on my policy were incorrect, the type of immobilizer was clearly not a Mercedes immobilizer fitted as standard in a Ford Mustang and the details of a previous claim were also incorrect the person that answered said neither needed changing which seemed strange to me!”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Good service, good price”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“So far so good. Great quote if you own more than one vehicle, better than multi-car insurance companies. I have over 12 years no claims discount on first car but Performance Direct take this into consideration when insuring additional cars. Just how it should be! 😊”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“I would give no stars you were meant to send me by post over 2 weeks ago my insurance details I have received nothing”

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Posted 2 years ago

Hi, We apologise for any inconvenience caused, your documents have now bee posted. Please be advised they are also available for viewing in your online account. Kind regards, Jess Performance Direct

Posted 2 years ago

“Call dealt with efficiently”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Does the job, and doesn't over charge!”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Forced into it but the cover im getting is basic and far to expensive.”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, feedback is appreciated. We apologise for any negative experience you have had when renewing with us and can confirm your your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“Best Insurance and company”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“I had an easy transition from my old insurance company. I’m please with the policies and offers. Hope to have a safe driving :)”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“So far the switch to your company has helped me not to worry which is a good sign.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very pleased with my policy. Undercut my previous underwriter significantly.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very good price and service.”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Excellent prompt service and very competitive price.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Soo easy to swop my insurance on the app which is superb and simple to use Fantastic price for insurance too Very pleased”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Oooooooooooooo”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us. Kind regards, Molly Performance Direct

Posted 2 years ago

Performance Direct is rated 4.6 based on 2,734 reviews