Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,618 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy and trouble free to purchase the insurance from start to finish”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Been with them now for 6 years great service”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to deal with. Good price. Very pleased.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Prompt and efficient service and the price was right too!”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Highly recommended thanks”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Have been a customer of theirs for quite a few years now with multiple vehicles. Always found them very good.would recommend”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good, efficient service”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very good service.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Local and easy to communicate with..”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“100 % service staff very friendly”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very happy with customer services every time I have contacted them”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“No complaints. Easy renewal.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“very good to deal with”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Performed as well as expected, no problems encountered”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Professional, courteous and knowledgeable. A very simplistic application process that concludes with a satisfactory outcome.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good price initially so i took out the policy. Then had to cancel after a month due to change in circunstances and got a bill for £178 to terminate the policy. Seems extortionate.”

Helpful Report

Posted 1 year ago

Hi, We are sorry if you feel this way. Our cancellation charges are outlined within our terms and conditions, provided and agreed to at the point of purchase. However, we can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct.

Posted 1 year ago

“My bike insurance was competitive and well arranged on line it was quick and easy, sorted in a few minutes we'll impressed I have recommended to my biking mates.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“not a lot of information on product.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Great service very well managed and easy to use.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,618 reviews