Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,686 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Telephone answered in a reasonable time ,had to amend a few details which was done no problem.provided a cheaper alternative to last years provider.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that your call was answered promptly and that we could assist you with the amendments and provide a better alternative. Your satisfaction is our priority, and your feedback is greatly appreciated! Kind regards, Molly Performance Direct

Posted 3 months ago

“I have had three car's insured with Performance Direct over the last seven or eight years, and I have never had a problem contacting them for anything . Most of the staff have a friendly helpful and lovely Essex ascent .”

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Posted 3 months ago

Hi Kenneth, Thank you for your amazing 5-star review! We're thrilled to know that you've trusted us with your car insurance for so many years and that our staff have consistently provided you with friendly and helpful service. Your satisfaction means the world to us! Kind regards, Molly Performance Direct

Posted 3 months ago

“Fast, efficient, economical and above all helpful and courteous.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our service fast, efficient, economical, and above all, helpful and courteous. Your feedback truly motivates us to maintain our high standards! Kind regards, Molly Performance Direct

Posted 3 months ago

“Always helpful”

Helpful Report

Posted 3 months ago

Hi Shaun, Thank you for your fantastic 5-star review! We're so glad to hear that you find our team always helpful. Your kind words inspire us to keep delivering the best service possible! Warm regards, Team Performance Direct

Posted 3 months ago

“Very professional and informative, also a very reasonable price on my classic car insurance. Been with Performance Direct for some years now and won't be going anywhere else soon! Many thanks!”

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Posted 3 months ago

“Veryimpressed with company and service and and will recommend to others”

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Posted 3 months ago

Hi Andrew, Thank you for your wonderful 5-star review! We’re so pleased to hear that you were impressed with our service and that you plan to recommend us to others. Your feedback really motivates us to continue delivering an exceptional experience! Best wishes, Team Performance Direct

Posted 3 months ago

“Best quote given ,did it all on app very easy to do”

Helpful Report

Posted 3 months ago

Hi Yvonne, Thank you for your amazing 5-star review! We're delighted to hear that you found our app easy to use and that you got the best quote with us. Your feedback is greatly appreciated and encourages us to continue providing a seamless experience for all our customers! Kind regards, Molly Performance Direct

Posted 3 months ago

“Been looking for a classic car insurance for a while performance direct came up with the goods”

Helpful Report

Posted 3 months ago

Hi Graham, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the classic car insurance you were looking for with us. Your feedback means a lot and motivates us to keep providing exceptional service! Warm regards, Molly Performance Direct

Posted 3 months ago

“first class”

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Posted 3 months ago

Hi Leslie, Thank you for your outstanding 5-star review! We're so glad to hear that you had a first-class experience with us. Your kind words truly inspire us to keep delivering top-notch service to all our customers! Warm regards, Molly Performance Direct

Posted 3 months ago

“Did the job without hassle and at a competitive price and saved me time and trouble trying to find alternatives.”

Helpful Report

Posted 3 months ago

Hi John, Thank you for your wonderful 5-star review! We're so pleased to hear that we could save you time and trouble while providing a competitive price. Your satisfaction is our top priority, and your feedback keeps us motivated to deliver hassle-free service! Kind regards, Molly Performance Direct

Posted 3 months ago

“You was very easy to talk to and sorted my insurerincse out”

Helpful Report

Posted 3 months ago

Hi Robin, Thank you for your fantastic 5-star review! We're delighted to hear that you found us easy to talk to and that we could help sort out your insurance. Your feedback truly inspires us to keep delivering great service! Kind wishes, Molly Performance Direct

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Andrew, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received excellent service from our team. Your feedback is greatly appreciated and motivates us to keep providing the best experience possible for our customers! Kind Regards, Molly Performance Direct

Posted 3 months ago

“Great value,great service,”

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Posted 3 months ago

Hi Robin, Thank you for your amazing 5-star review! We’re thrilled to hear that you found great value and service with us. Your support means the world and drives us to keep improving! Kind regards, Molly Performance Direct

Posted 3 months ago

“Very helpful quick and competitive prices”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear you found our service helpful and our prices competitive. Your positive feedback inspires us to continue delivering the best for our valued customers! Kind wishes, Molly Performance Direct

Posted 3 months ago

“Quick and easy to set up policy. Very reasonable prices”

Helpful Report

Posted 3 months ago

Hi Wayne, Thank you for your fantastic 5-star review! We're delighted to hear that you found our policy setup quick and easy, and that our prices were reasonable for you. Your feedback truly inspires us to keep delivering the best service possible! Kind regards, Molly Performance Direct

Posted 3 months ago

“Best price for motorcycle insurance, Helpful staff and a very professional Service.Many thanks.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We’re so glad to hear that you found the best price for motorcycle insurance and had a positive experience with our helpful staff. Your appreciation means a lot to us! Kind wishes, Molly Performance Direct

Posted 3 months ago

“Was able to find difficult insurance. We had just bought an x ambulance to convert into a camper PD were able to source it for us”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you so much for your amazing 5-star review! We're thrilled that we could help you find the right insurance for your x ambulance conversion. It’s great to hear that you had a positive experience with us. Your satisfaction means a lot to our team! Best wishes, Molly Performance Direct

Posted 3 months ago

“Renewing is a breeze, and they offer alternative cheaper quotes compared with previous year's provider. Always very competitive and cover is very comprehensive in terms of what is covered. When calling, phones answered quickly and always have a friendly rep at the other end.”

Helpful Report

Posted 3 months ago

Hi Michael, Thank you for your fantastic 5-star review! We're delighted to hear that you find renewing with us a breeze and appreciate our competitive quotes and comprehensive coverage. It's great to know our team provided friendly and efficient service when you called. Your feedback is truly valued and inspires us to keep delivering the best for our customers! Kind regards, Molly Performance Direct

Posted 3 months ago

“Very efficient, great service again.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to know that you experienced great service and efficiency from us again. Your feedback inspires our team to keep delivering the best for our customers! Kind regards, Molly Performance Direct

Posted 3 months ago

“very good service thanks.”

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Posted 3 months ago

Hi Stephen, Thank you for your wonderful 5-star review! We're delighted to hear that you had very good service with us. Your kind words motivate our team to keep providing the best experience for all our customers! Kind regards, Molly Performance Direct

Posted 3 months ago

Performance Direct is rated 4.6 based on 2,686 reviews