Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,427 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They gave me a good price to insure my motorhome. I used the online service which was very good”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found a great price to insure your motorhome and that our online service met your expectations. Your satisfaction is our priority, and your feedback is greatly appreciated. We look forward to serving you again soon! Best wishes, Jess Performance Direct

Posted 1 month ago

“Great service and competitive too!”

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Posted 1 month ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you experienced great service and found our prices competitive. Your feedback means the world to us, and it encourages us to keep delivering top-quality service. We can’t wait to assist you again in the future! Best wishes, Jess Performance Direct

Posted 1 month ago

“Competitive pricing and easily-accessible customer service team”

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Posted 1 month ago

Hi Brendan, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing competitive and our customer service team easily accessible. Your feedback is invaluable to us, and it truly motivates us to keep providing top-notch service. We look forward to helping you again soon! Best wishes, Jess Performance Direct

Posted 1 month ago

“Very simple and hassle free insurance for my classic car. Also a very good price. Thank You.”

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Posted 1 month ago

Hi John, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our insurance for your classic car simple and hassle-free, and that you appreciated the great price. Your satisfaction is our goal, and your feedback inspires us to keep providing excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 1 month ago

“Your are the best 👌”

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Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to know you think we’re the best. Your support means a lot to us, and we’re always here to provide you with excellent service! Best wishes, Molly Performance Direct

Posted 1 month ago

“Professional and very reliable it literally just took minutes and my vehicle was covered.”

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Posted 1 month ago

Hi Artur, Thank you for your outstanding 5-star review! We're delighted to hear that you found our service professional and reliable, and that the process was so quick for you. Your feedback truly motivates us to keep delivering efficient solutions for our customers. We appreciate your trust in us and look forward to serving you again in the future! Best wishes, Molly Performance Direct

Posted 1 month ago

“Very good progress , all insurance details on app. Would recommend.”

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Posted 1 month ago

Hi Nicholas, Thank you for your excellent 5-star review! We're thrilled to hear that you found your progress seamless and enjoyed having all your insurance details conveniently on the app. Your recommendation means a lot to us, and we’re committed to continuing to provide you with top-notch service. We look forward to assisting you again! Best wishes, Molly Performance Direct

Posted 1 month ago

“very good service either by e mail or getting through to a real person and the renewal of my campevan insurance was easy”

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Posted 1 month ago

Hi Les, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with both our email support and by connecting with a real person. It's great to know that renewing your campervan insurance was an easy process for you. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service! Best wishes, Molly Performance Direct

Posted 1 month ago

“Very good communications”

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Posted 1 month ago

Hi Gary, Thank you for your great 5-star review! We're thrilled to hear that you found our communications to be very good. Clear communication is key for us, and your satisfaction is what drives us to excel. We appreciate your feedback and look forward to continuing to assist you! Best wishes, Molly Performance Direct

Posted 1 month ago

“I just paid the renewal quote which was less than last year, so it was very easy.”

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Posted 1 month ago

Hi Alan, Thank you for your wonderful 5-star review! We're thrilled to hear that your renewal process was easy and that you saw a great quote. Your satisfaction is our priority, and we’re always here to provide seamless service. We truly appreciate your feedback and look forward to helping you again soon! Best wishes, Molly Performance Direct

Posted 1 month ago

“Very helpful when I had a accident, also helpful in finding me a new insurances company 👍”

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Posted 1 month ago

Hi Doreen, Thank you so much for your amazing 5-star review! We're thrilled to hear that our team was able to assist you after your accident and help you find a new insurance company. Your satisfaction is our top priority, and your kind words motivate us to keep providing excellent support. We're here for you anytime you need us! Best wishes, Molly Performance Direct

Posted 1 month ago

“Very happy with your service thanks.”

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Posted 1 month ago

Hi Colin, Thank you for your wonderful 5-star review! We're delighted to hear that you're very happy with our service. Your satisfaction means the world to us, and we truly appreciate your feedback. We look forward to serving you again in the future! Best wishes, Molly Performance Direct

Posted 1 month ago

“excellent in every respect”

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Posted 1 month ago

Hi Jonathan, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our services excellent in every respect. Your satisfaction is our top priority, and your kind words motivate us to keep delivering outstanding experiences. We truly appreciate your feedback and look forward to assisting you again soon! Best wishes, Molly Performance Direct

Posted 1 month ago

“It was very easy to give your details.And to get your insurance up and running.”

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Posted 1 month ago

Hi Kenneth, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found it easy to provide your details and get your insurance set up. Making the process smooth and hassle-free for our customers is our top priority. We appreciate your feedback and look forward to assisting you again soon! Best wishes, Molly Performance Direct

Posted 1 month ago

“Very easy to get a quote and accept to purchase no messing about straight forward and easy.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found the quote process straightforward and easy. Our goal is to make everything as simple as possible for our customers, and it’s great to know we hit the mark! We appreciate your feedback and look forward to assisting you again soon. Best wishes, Jess Performance Direct

Posted 1 month ago

“Renewal was easy to use on the App. Just wish other companies made life so simple. Performance Direct offered a great deal by changing insurance company. Most just keep rolling along. Also if you phone the rep is great and very helpful. Highly recommend”

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Posted 1 month ago

Hi Reginald, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our app easy to use and that our team was able to help you secure a great deal on your insurance. Your recommendation means the world to us, and we strive to make the process as seamless as possible. We look forward to serving you again in the future! Best wishes, Jess Performance Direct

Posted 1 month ago

“Exceptionally priced”

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Posted 1 month ago

Hi John, Thank you for your exceptional 5-star review! We're delighted to hear that you find our pricing to be exceptionally competitive. Your feedback is truly appreciated, and it drives us to continue delivering great service and value. We look forward to serving you again in the future! Best wishes, Jess Performance Direct

Posted 1 month ago

“I currently have two cars that I have insurance with you. Your app is really good & easy to use my current & past cars are easy to see.”

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Posted 1 month ago

Hi Neil, Thank you for your amazing 5-star review! We're delighted to hear that you find our app user-friendly and that you can easily navigate your current and past cars. Your feedback is invaluable, and we’re committed to continually improving our services for you. We look forward to supporting you in the future! Best wishes, Jess Performance Direct

Posted 1 month ago

“Very happy with a fair price for the cover we required.”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing fair for the cover you needed. Your satisfaction is our priority, and your kind words motivate us to keep providing excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 1 month ago

“Very courteous and able to come to a quick satisfactory outcome with discounts and quick set up of policy.”

Helpful Report

Posted 1 month ago

Hi Alan, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our team courteous and that we could help you quickly with discounts and policy setup. Your kind words mean a lot to us, and we're committed to providing you with excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 1 month ago

Performance Direct is rated 4.5 based on 2,427 reviews