Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,427 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and easy to join. Friendly agents and managed to overcome an issue which other insurance company were not able to resolve.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our service to be great value and that our friendly agents were able to assist you effectively. We strive to provide solutions where others may fall short, and it's gratifying to know we succeeded in your case. If you need any further assistance or have any questions, feel free to reach out! Best regards, Molly Performance Direct

Posted 1 week ago

“Quick, easy, simple to navigate, no issues.”

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Posted 1 week ago

Hi there, Thank you for your fantastic 5-star review! We’re glad to hear you found our service quick and easy to navigate. Making your experience seamless is our top priority. If you have any questions or need further assistance, just let us know! Best regards, Molly Performance Direct

Posted 1 week ago

“Excellent price for a highly modified track car, under £200 for the year for 2 drivers. I'd minus half a star for an issue with the live chat, I'd asked for someone to call regarding my renewal and it didn't happen which resulted in the renewal not being processed, but when I called up they sorted it straight away and were very helpful with a UK based call centre.”

Helpful Report

Posted 1 week ago

Hi Andrew, Thank you for the fantastic 5-star review! We're thrilled to hear that you found our pricing highly competitive, especially for a modified track car. We're glad our UK-based call centre was able to assist you promptly after the initial hiccup. Your feedback regarding the live chat is invaluable, and we'll work on improving that experience as well. If you have any other questions or need assistance in the future, please feel free to reach out! Best regards, Molly Performance Direct

Posted 1 week ago

“Excellent service”

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Posted 1 week ago

Hi there, Thank you for your amazing 5-star review! We’re thrilled to hear that you experienced excellent service with us. Ensuring our customers are satisfied is our number one goal. If you have any other questions or need assistance in the future, just let us know! Best regards, Molly Performance Direct

Posted 1 week ago

“Good value service”

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Posted 1 week ago

Hi Ian, Thank you for your wonderful 5-star review! We're delighted to hear that you found our service to be good value. Providing quality and affordability is what we strive for. If you have any further questions or need assistance, feel free to reach out anytime! Best regards, Molly Performance Direct

Posted 1 week ago

“Great service at a great price”

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Posted 1 week ago

Hi there, Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with our service and pricing. Providing top-notch service at an affordable price is what we strive for every day. If there's anything else we can help you with in the future, please don’t hesitate to get in touch! Best regards, Molly Performance Direct

Posted 1 week ago

“Very easy to arrange and deal with at a very competitive price.”

Helpful Report

Posted 1 week ago

Hi Phil, Thank you for your amazing 5-star review! We're thrilled to hear that you found it easy to arrange everything with us and appreciated our competitive pricing. Our goal is to make the process as smooth as possible for our customers. If you need any further assistance or have questions down the line, don't hesitate to reach out! Best regards, Molly Performance Direct

Posted 1 week ago

“Really helpful in sorting out insurance and managed to insurance me for £150 less than any other company”

Helpful Report

Posted 1 week ago

Hi Edward, Thank you so much for your fantastic 5-star review! We're thrilled to hear that our team was able to help you find insurance at a better price than others. Saving you money while providing excellent service is exactly what we aim for! If you need assistance in the future or have any questions, feel free to reach out anytime. Best regards, Molly Performance Direct

Posted 1 week ago

“first time user, but impressed with the service that I have received so far.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you were impressed with the service you've received as a first-time user. Your satisfaction means a lot to us, and we're here to ensure you continue to have a positive experience. If you have any questions or need assistance in the future, just let us know! Best regards, Molly Performance Direct

Posted 1 week ago

“Very helpful assistance on the phone, very good price on my car insurance.”

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Posted 2 weeks ago

Hi there, Thank you for your wonderful 5-star review! We’re thrilled to hear you received helpful assistance on the phone and found a great price for your car insurance. Your satisfaction is our priority, and we’re always here to help if you need anything in the future. Best regards, Molly Performance Direct

Posted 2 weeks ago

“Excellent”

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Posted 2 weeks ago

Hi Michael, Thank you for your excellent 5-star review! We appreciate your positive feedback and are glad you had a great experience with us. If you need any assistance or have questions in the future, feel free to reach out anytime! Best regards, Molly Performance Direct

Posted 2 weeks ago

“Price and policy very good”

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Posted 2 weeks ago

Hi Patrick, Thank you for your wonderful 5-star review! We're delighted to hear that you found our pricing and policy to be great. Providing our customers with value is important to us, and your feedback truly means a lot. If you have any questions or need further assistance, don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 1 week ago

“Great price, quick and easy application form, easy access to your details and certificates”

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Posted 3 weeks ago

Hi Chris, Thank you for your amazing 5-star review! We’re delighted to hear you found our application process quick and easy, and that accessing your details and certificates was a breeze. Your feedback is very much appreciated, and we’re here for you anytime you need assistance. Best regards, Jess Performance Direct

Posted 3 weeks ago

“No problem insuring car, all questions answered, smooth process!”

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Posted 3 weeks ago

Hi Susan, Thank you for your fantastic 5-star review! We're delighted to hear that you found the car insurance process smooth and that all your questions were answered. Our team works hard to ensure a hassle-free experience, and your feedback truly means a lot to us. If you ever need further assistance or have more questions, please don't hesitate to get in touch! Best regards, Jess Performance Direct

Posted 3 weeks ago

“Pleased to renew with you again this year.”

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Posted 3 weeks ago

Hi Rita, Thank you for your wonderful 5-star review! We're so glad to hear that you chose to renew with us this year. Your continued trust in Performance Direct means the world to us. If you ever need any assistance or have questions in the future, please don't hesitate to reach out! Best regards, Jess Performance Direct

Posted 3 weeks ago

“Very helpful lady thank you”

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Posted 3 weeks ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our team member helpful. Your kind words mean a lot to us, and we’re here to assist you anytime you need. If you have any questions or need further support, don’t hesitate to reach out! Best regards, Jess Performance Direct

Posted 3 weeks ago

“Good staff, they where prepared to help and talk to you….. something thats going downhill”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that our staff was both prepared and eager to assist you. We strive to create an inviting and supportive environment, and your feedback is a great reminder of the importance of personal interaction. If you need any further assistance, please don't hesitate to reach out! Best regards, Jess Performance Direct

Posted 3 weeks ago

“Excellent insurance quote for my ‘97 Jaguar, fully comprehensive cover for £135.00.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found an excellent insurance quote for your Jaguar. Providing great coverage at competitive prices is what we aim for. If you ever have any questions or need assistance, feel free to reach out! Best regards, Jess Performance Direct

Posted 3 weeks ago

“All online forms easy to follow and fill in very helpful when needing help with any problems”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that you found our online forms easy to follow and helpful. It's our goal to provide a seamless experience, especially when you're in need of assistance. If there's anything else we can do for you, please feel free to reach out! Best regards, Jess Performance Direct

Posted 3 weeks ago

“Very courteous and helpful, professional and friendly.”

Helpful Report

Posted 3 weeks ago

Hi Alan, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our team courteous and helpful. Professionalism and friendliness are at the heart of our service, and your kind words truly inspire us. If there’s anything else we can assist you with, don’t hesitate to reach out! Best regards, Jess Performance Direct

Posted 3 weeks ago

Performance Direct is rated 4.5 based on 2,427 reviews