Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,503 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with a fair price for the cover we required.”

Helpful Report

Posted 3 months ago

Hi Richard, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing fair for the cover you needed. Your satisfaction is our priority, and your kind words motivate us to keep providing excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 3 months ago

“Very courteous and able to come to a quick satisfactory outcome with discounts and quick set up of policy.”

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Posted 3 months ago

Hi Alan, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our team courteous and that we could help you quickly with discounts and policy setup. Your kind words mean a lot to us, and we're committed to providing you with excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 3 months ago

“Messages are timely and the premiums are reasonable”

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Posted 3 months ago

Hi Stephen, Thank you for your wonderful 5-star review! We're pleased to hear that you found our messages timely and our premiums reasonable. Your feedback is greatly appreciated, and it motivates us to keep delivering great service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 3 months ago

“Excellent price, straightforward procedures, and the extra info required was received and acknowledged. Polite and helpful staff, when I phoned for clarification, which was dealt with quickly and efficiently. I am very happy with the service provided. Thank you.”

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Posted 3 months ago

Hi Glenn, Thank you for your excellent 5-star review! We’re delighted to hear that you found our prices competitive and our procedures straightforward. It's great to know our staff provided you with the help you needed. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive experience! Best wishes, Molly Performance Direct

Posted 3 months ago

“Easy to renew my policy. Helpful and quick. Thank you. Sorted for another year. Yeah!!!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you found the policy renewal process easy and our team helpful and quick. Your satisfaction is what drives us, and we’re thrilled to have you with us for another year! Cheers, Jess Performance Direct

Posted 3 months ago

“Great company to deal with. This year they sent me a quote £700 cheaper than last year’s insurance”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for the fantastic 5-star review! We're thrilled to hear that we could provide you with a quote that's £700 cheaper than last year’s insurance. Your satisfaction is our top priority, and we look forward to continuing to serve you! Best wishes, Molly Performance Direct

Posted 3 months ago

“Great deal and very helpful.”

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Posted 3 months ago

Hi there, Thank you for the amazing 5-star review! We're so glad to hear that you found a great deal and that our team was helpful. Your support encourages us to keep providing excellent service! Best wishes, Molly Performance Direct

Posted 3 months ago

“Great Service Great Staff Member s Support”

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Posted 3 months ago

Hi Alexander, Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with our service and staff. Your kind words inspire us to continue providing the best support possible! Best wishes, Molly Performance Direct

Posted 3 months ago

“Really knowledgeable support person and really good price.”

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Posted 3 months ago

Hi Mark, Thank you for the wonderful 5-star review! We're pleased to hear that you found our support knowledgeable and our prices to be great. Your feedback means a lot to us and motivates our team to keep delivering excellent service! Best wishes, Jess Performance Direct

Posted 3 months ago

“Very reasonable”

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Posted 3 months ago

Hi David, Thank you for the great 5-star review! We're glad to hear you found our pricing very reasonable. Your satisfaction is our top priority, and we appreciate your feedback! Best wishes, Jess Performance Direct

Posted 3 months ago

“Halved my insurance,absolutely amazing”

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Posted 3 months ago

Hi there, Thank you for the fantastic 5-star review! We're absolutely thrilled to hear that we were able to halve your insurance—what an amazing result! Your happiness is our priority, and we appreciate you sharing your experience with us. Best wishes, Molly Performance Direct

Posted 3 months ago

“I was very pleased with the very professional service I received with Performance Direct and even happier with the highly competitive insurance quote.”

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Posted 3 months ago

Hi Martin, Thank you so much for the wonderful 5-star review! We're thrilled to hear that you were pleased with our professional service and found our insurance quote highly competitive. Your satisfaction truly inspires us to continue providing top-notch service! Best wishes, Molly Performance Direct

Posted 3 months ago

“Easy to navigate the website and competitively priced”

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Posted 3 months ago

Hi Mark, Thank you for the awesome 5-star review! We’re delighted to hear that you found our website easy to navigate and that you appreciate our competitive pricing. Your feedback means a lot to us, and we’re here to make your experience seamless every time! Best wishes, Molly Performance Direct

Posted 3 months ago

“I always get good, efficient and professional service from Performance Direct”

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Posted 3 months ago

Hi Kenneth, Thank you for the stellar 5-star review! We’re so pleased to know you always receive good, efficient, and professional service from us. Your satisfaction is our top priority, and we can’t wait to assist you again! Best wishes, Molly Performance Direct

Posted 3 months ago

“I used to use performance direct for my motorhome insurance until I sold it and bought static caravan. So was happy to get a great quote for one of my performance motorcycles. Easy and quick.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience getting a quote for your performance motorcycle. It's always our goal to make the process easy and quick for our customers. If you need assistance in the future, don’t hesitate to reach out! Best wishes, Jess Performance Direct

Posted 3 months ago

“Very good sevice Will use them agian fantastic”

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Posted 3 months ago

Hi Anthony, Thank you for the fantastic 5-star review! We're thrilled to hear that you had very good service and plan to use us again. Your feedback truly motivates us to keep delivering the best experience possible. Looking forward to assisting you in the future! Best wishes, Jess Performance Direct

Posted 3 months ago

“Excellent service happily quoted for my classic car”

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Posted 3 months ago

Hi there, Thank you for the excellent 5-star review! We're thrilled to hear you were happy with our service and that we could provide a quote for your classic car. Your satisfaction means the world to us, and we look forward to serving you again in the future! Best wishes, Jess Performance Direct

Posted 3 months ago

“Always a sensible person to speak with. Thank you 👍😄”

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Posted 3 months ago

Hi Derrick, Thank you for the awesome 5-star review! We're glad to hear that you always find a sensible person to speak with. Your kind words mean a lot to us and motivate our team to provide the best support possible. If there's anything else you need, just let us know! Best wishes, Jess Performance Direct

Posted 3 months ago

“Good price!”

Helpful Report

Posted 3 months ago

Hi, Thank you for the fantastic 5-star review! We're delighted to hear that you found a good price with us. Your support and feedback are truly appreciated and inspire us to keep striving for great value. Best wishes, Molly Performance Direct

Posted 3 months ago

“Great no hassle service”

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Posted 4 months ago

Hi Barry, Thank you for the wonderful 5-star review! We're so pleased to hear that you had a great no hassle service experience. Your satisfaction is our top priority, and your feedback inspires us to keep delivering outstanding service. If you need anything in the future, please don't hesitate to reach out! Best wishes, Jess Performance Direct

Posted 3 months ago

Performance Direct is rated 4.5 based on 2,503 reviews