“Renewal was easy to use on the App. Just wish other companies made life so simple.
Performance Direct offered a great deal by changing insurance company. Most just keep rolling along.
Also if you phone the rep is great and very helpful.
Highly recommend”
Hi Reginald,
Thank you for your wonderful 5-star review! We're thrilled to hear that you found our app easy to use and that our team was able to help you secure a great deal on your insurance. Your recommendation means the world to us, and we strive to make the process as seamless as possible. We look forward to serving you again in the future!
Best wishes,
Jess
Performance Direct
Hi John,
Thank you for your exceptional 5-star review! We're delighted to hear that you find our pricing to be exceptionally competitive. Your feedback is truly appreciated, and it drives us to continue delivering great service and value. We look forward to serving you again in the future!
Best wishes,
Jess
Performance Direct
Hi Neil,
Thank you for your amazing 5-star review! We're delighted to hear that you find our app user-friendly and that you can easily navigate your current and past cars. Your feedback is invaluable, and we’re committed to continually improving our services for you. We look forward to supporting you in the future!
Best wishes,
Jess
Performance Direct
Hi Julie,
Thank you for taking the time to share your thoughts. We appreciate your feedback regarding the clarity of our information and will certainly work on improving that aspect. We're glad to hear you find our pricing acceptable, and we're committed to enhancing your overall experience.
Best wishes,
Jess
Performance Direct
Hi Richard,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing fair for the cover you needed. Your satisfaction is our priority, and your kind words motivate us to keep providing excellent service. We look forward to assisting you again in the future!
Best wishes,
Molly
Performance Direct
Hi Alan,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our team courteous and that we could help you quickly with discounts and policy setup. Your kind words mean a lot to us, and we're committed to providing you with excellent service. We look forward to assisting you again in the future!
Best wishes,
Molly
Performance Direct
Hi Stephen,
Thank you for your wonderful 5-star review! We're pleased to hear that you found our messages timely and our premiums reasonable. Your feedback is greatly appreciated, and it motivates us to keep delivering great service. We look forward to assisting you again in the future!
Best wishes,
Molly
Performance Direct
“Excellent price, straightforward procedures, and the extra info required was received and acknowledged. Polite and helpful staff, when I phoned for clarification, which was dealt with quickly and efficiently. I am very happy with the service provided. Thank you.”
Hi Glenn,
Thank you for your excellent 5-star review! We’re delighted to hear that you found our prices competitive and our procedures straightforward. It's great to know our staff provided you with the help you needed. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive experience!
Best wishes,
Molly
Performance Direct
Hi Peter,
Thank you for your 4-star review! We're glad to hear that you found our pricing to be satisfactory. While we hope you won't need to use our services, we're here for you whenever you do. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts!
Best wishes,
Molly
Performance Direct
Hi there,
Thank you for your amazing 5-star review! We're delighted to hear that you found the policy renewal process easy and our team helpful and quick. Your satisfaction is what drives us, and we’re thrilled to have you with us for another year!
Cheers,
Jess
Performance Direct
Hi Paul,
Thank you for the fantastic 5-star review! We're thrilled to hear that we could provide you with a quote that's £700 cheaper than last year’s insurance. Your satisfaction is our top priority, and we look forward to continuing to serve you!
Best wishes,
Molly
Performance Direct
Hi there,
Thank you for the amazing 5-star review! We're so glad to hear that you found a great deal and that our team was helpful. Your support encourages us to keep providing excellent service!
Best wishes,
Molly
Performance Direct
Hi Alexander,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with our service and staff. Your kind words inspire us to continue providing the best support possible!
Best wishes,
Molly
Performance Direct
Hi Mark,
Thank you for the wonderful 5-star review! We're pleased to hear that you found our support knowledgeable and our prices to be great. Your feedback means a lot to us and motivates our team to keep delivering excellent service!
Best wishes,
Jess
Performance Direct
Hi there,
Thank you for the great 4-star review! We're delighted to hear that you found the process straightforward and stress-free. Your feedback is very much appreciated and motivates us to keep improving!
Best wishes,
Jess
Performance Direct
Hi David,
Thank you for the great 5-star review! We're glad to hear you found our pricing very reasonable. Your satisfaction is our top priority, and we appreciate your feedback!
Best wishes,
Jess
Performance Direct
Hi there,
Thank you for the fantastic 5-star review! We're absolutely thrilled to hear that we were able to halve your insurance—what an amazing result! Your happiness is our priority, and we appreciate you sharing your experience with us.
Best wishes,
Molly
Performance Direct
Hi Dale,
Thank you for your feedback. I’m sorry to hear that you didn’t receive a response from our customer care team after reaching out. We strive to provide timely support, and it seems we fell short in this instance. Our system shows we did respond via email on 10/02/2025, we apologise if this was not received into your inbox. I will ask a member of that team to re send the correspondence for you. Should you wish to discuss this further please contact us via live chat and we will be happy to help.
Best regards,
Molly
Performance Direct
“I was very pleased with the very professional service I received with Performance Direct and even happier with the highly competitive insurance quote.”
Hi Martin,
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you were pleased with our professional service and found our insurance quote highly competitive. Your satisfaction truly inspires us to continue providing top-notch service!
Best wishes,
Molly
Performance Direct
Hi Mark,
Thank you for the awesome 5-star review! We’re delighted to hear that you found our website easy to navigate and that you appreciate our competitive pricing. Your feedback means a lot to us, and we’re here to make your experience seamless every time!
Best wishes,
Molly
Performance Direct
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