Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.43

4.4 Rating 1,760 Reviews

86 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.4

Based on 1,760 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Performance Direct 5 star review on 17th April 2024

Anonymous

Performance Direct 5 star review on 28th March 2024

Dennis Chant Dennis Chant

Performance Direct 5 star review on 3rd March 2024

Mark Hughes

Performance Direct 5 star review on 22nd January 2024

Bernard Estephane

Performance Direct 5 star review on 10th December 2023

Mark Cusick Mark Cusick

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all good so far”

Helpful Report

Posted 2 months ago

Hi, Thank you for sharing your review with us, we are delighted to know your satisfied with our services. Kind regards, Molly Performance Direct

Posted 2 months ago

“Great service but a little more expensive than some”

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Posted 2 months ago

Hi, We are glad to know that you are happy with our service, thank you for sharing this review with us. Kind regards, Molly Performance Direct

Posted 2 months ago

“Very efficient and great value”

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Posted 2 months ago

Hi, We are glad to know you are pleased with the service and are happy to hear of your positive experience. Kind regards, Molly Performance Direct

Posted 2 months ago

“A competitive price for a classic car with slightly more cover than the competition. My documents were sent swiftly. I hope I'll never need to test how they perform for a claim!”

Helpful Report

Posted 2 months ago

Hi, Thank you for reviewing your positive experience with us, we are glad to know your are satisfied with the service. Kind regards, Molly Performance Direct

Posted 2 months ago

“Efficient service”

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Posted 2 months ago

Hi, Thank you for sharing your review with us, we are very happy that you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 2 months ago

“Good but had to take pictures of my garage and pictures of my car in the garage within a certain amount of days and only found out once I had left the country so was a hassle to sort and had to email back and forth to resolve.”

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Posted 3 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Grove & Dean

Posted 2 months ago

“No problem with getting insurance performance good and to the point thanks”

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Posted 3 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 3 months ago

“Quite easy to move around the site.”

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Posted 3 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 3 months ago

“I contacted your help desk by phone as details on my policy were incorrect, the type of immobilizer was clearly not a Mercedes immobilizer fitted as standard in a Ford Mustang and the details of a previous claim were also incorrect the person that answered said neither needed changing which seemed strange to me!”

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Posted 3 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 3 months ago

“Easy to do on line.”

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Posted 4 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 4 months ago

“Insurance is generally bought on the basis of price and this was the most competitive price on this occasion. It took a while for my docume to and details to appear on the app and of course its only when you claim that you discover how good an Insurer really is.”

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Posted 4 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 4 months ago

“Thank you - my insurance re newal was surprising . I knew nothing about the new rate you were charging , money was taken from my account under another trading name ,causing some concerns and an investigation from Barclays . Your e mail arrived after You had taken the money from my account , enabling the link .”

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Posted 4 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 4 months ago

“Good, efficient service”

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Posted 4 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 4 months ago

“Local and easy to communicate with..”

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Posted 4 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 4 months ago

“not a lot of information on product.”

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Posted 4 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 4 months ago

“Very good company and very competitively priced too , thank you .”

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Posted 4 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 4 months ago

“Good communication and prompt reply to emails”

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Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 8 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 4 months ago

“All good so far”

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Posted 5 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 5 months ago

“Easy to apply and pay online”

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Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 5 months ago

“Very easy to use and prompt action. Very competitive price seeing as the news headlines said that car insurance prices were going to sky rocket.”

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Posted 5 months ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 5 months ago

Performance Direct is rated 4.4 based on 1,760 reviews