Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.4 Rating 3,154 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Well priced insurance. Easy to contact. Very helpful.
Helpful Report
Posted 4 years ago
This is great to hear! So pleased we were able to get you cover at a good price. Zoe from the HomeProtect Team
Posted 4 years ago
Very happy with the service they give
Helpful Report
Posted 4 years ago
Thank you for your review Ruth. Glad to hear you've a great service all round. Zoe from the HomeProtect Team
Posted 4 years ago
Easy as it always is every year.
Helpful Report
Posted 4 years ago
We aim to please! Thank you for your five star review. Zoe from the HomeProtect Team
Posted 4 years ago
All done online which was easy to use, questions were clear which helped as I am a first time buyer so process of searching for adequate building insurance was a little daunting
Helpful Report
Posted 4 years ago
A no hassle, simple service is what we aim to give our customers, so it's great to hear you've had that experience on our website. Zoe from the HomeProtect Team
Posted 4 years ago
Very helpful staff and informative
Helpful Report
Posted 4 years ago
We pride ourselves on the service we provide, so it's wonderful to read your review. Zoe from the HomeProtect Team
Posted 4 years ago
The renewal process was simple. With easy too understand wording explaining any changes to my policy.
Helpful Report
Posted 4 years ago
Delighted to have you as a customer Jason, and glad our level of service on your renewal was five star for you. Zoe from the HomeProtect Team
Posted 4 years ago
I've been a customer for many years. I find the service and cost very reasonable. Call's are always answered promptly and each person I have spoken to is very helpful. Deborah
Helpful Report
Posted 4 years ago
Glad we could tick all the boxes for you Deborah. Zoe from the HomeProtect Team
Posted 4 years ago
Good service and telephone calls are answered and dealt with promptly
Helpful Report
Posted 4 years ago
We pride ourselves on the service we provide, so it's wonderful to read that you've had a great experience with us. Zoe from the HomeProtect Team
Posted 4 years ago
Swift response from agent when having to amend details of policy
Helpful Report
Posted 4 years ago
We aim to please Rory! It's wonderful to hear you had such a swift response while making an amendment. Zoe from the HomeProtect Team
Posted 4 years ago
Great service
Helpful Report
Posted 4 years ago
Thank you for your positive review. Zoe from the HomeProtect Team
Posted 4 years ago
Renewing my policy was not as hard as I thought it would be. Called the company and checked everything was ok and renewed. Reasonable price and good service.
Helpful Report
Posted 4 years ago
We aim to please! Glad we could take the hassle out of insurance for you Shareet. Zoe from the HomeProtect Team
Posted 4 years ago
The price was very competitive to what I was expecting
Helpful Report
Posted 4 years ago
Glad we could be so competitive for you - that's great to hear. Zoe from the HomeProtect Team
Posted 4 years ago
İt was simple to arrenge. Prize is reasonable.
Helpful Report
Posted 4 years ago
Nice and simple - just as it should be! Thank you for the positive review. Zoe from the HomeProtect Team
Posted 4 years ago
I’ve been a customer for several years now, the renewal price is competitive annually and renewals are always simple and automatic if requested at the start. Fortunately not had to claim so can’t comment on that service but price and renewal is spot on!
Helpful Report
Posted 4 years ago
Thanks for choosing us again and again! We really value your loyalty Graham! The HomeProtect Team
Posted 4 years ago
It’s price is affordable and quick service.
Helpful Report
Posted 4 years ago
Thanks for the great review! We're glad we were able to provide you an efficient service and an affordable price! The HomeProtect Team
Posted 4 years ago
An efficient service at an affordable price! That's great feedback! The HomeProtect Team
Posted 4 years ago
The price was the best for what I wanted, I was able to setup direct debit easily, I received confirmation promptly to my email. Excellent service online.
Helpful Report
Posted 4 years ago
Excellent service and the best price- yes that's us! Thanks for the great feedback! The HomeProtect Team
Posted 4 years ago
Excellent service with no issues
Helpful Report
Posted 4 years ago
This is great to hear! We pride ourselves on the service we give to our customers, and I'm so pleased that you've found us to be excellent. Zoe from the HomeProtect Team
Posted 4 years ago
First time with HomeProtect ... obtaining a quote and subsequent insurance was smooth and effortless. The compulsory excesses are high, which I understand, but that took one star off for me!
Helpful Report
Posted 4 years ago
It's a shame that we couldn't get the full five stars, but it's great to hear that we could provide you with a smooth and effortless experience. Zoe from the HomeProtect Team
Posted 4 years ago
Have not yet had reason to contact Home Protect. I feel confident that when I need help I will not encounter any difficulties and long delays. Home Protect I have put my trust in you!
Helpful Report
Posted 4 years ago
Fingers crossed you never need to make a claim but thank you for putting your trust in us to be there should we ever be needed. Zoe from the HomeProtect Team
Posted 4 years ago
Great service and great value for money - Even on our renewal the price remained very attractive without huge inflations - really happy with the service, no need to shop around.
Helpful Report
Posted 4 years ago
That's what we like to hear! Glad we provided you with a great service at a great price. Thank you for sticking with us for another year. Zoe from the HomeProtect Team
Posted 4 years ago
Homeprotect is rated 4.4 based on 3,154 reviews