Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.44

4.4 Rating 3,303 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was very good. Agents really listened to my specific requirements and ensured the product sold met all my needs at a fair price. Very impressed and grateful.”

Helpful Report

Posted 5 years ago

Thanks for such great feedback Peter! We'd like recognise the fantastic job our staff are doing to service our customers! Please do let us know who you spoke with! The HomeProtect Team

Posted 5 years ago

“i needed specialist insurance due to the type of building i live in and most insurance companies wouldnt help. or even recommend but i spoke to a lovely lady on the phone for about 20 mins or so and we went through everything and she was amazing. so if she is a model of how the company runs id highly recommend them”

Helpful Report

Posted 5 years ago

Thank you so much for the wonderful feedback Stu! We're really proud of the service we provide and pleased we were able to help! Do you remember who you spoke to Stu? We'd like to recognise our staff for the great work they do. The HomeProtect Team

Posted 5 years ago

“Easy to buy home insurance that ticked a lot of boxes under one policy. Great inclusions at a very competitive price. It was an easy decision to take out the policy and cancel the renewal with a different company.”

Helpful Report

Posted 5 years ago

Thanks for choosing HomeProtect! We're glad we made it easy for you! The HomeProtect Team

Posted 5 years ago

“Just a simple click after adding minimum security details and my home is secure for another 12 months, completely hassle free!”

Helpful Report

Posted 5 years ago

Hassle free and simple - that's us! Thanks for choosing us again! The HomeProtect Team

Posted 5 years ago

“Excellent price.👍”

Helpful Report

Posted 5 years ago

Glad we could provide an excellent price! Thanks for the 5 star review! The HomeProtect Team

Posted 5 years ago

“The best quote I could find. No quibble when I needed to make a claim. Helpful throughout the whole process and quick to make repairs.”

Helpful Report

Posted 5 years ago

We pride ourselves on a great claims experience. We're glad you found our people helpful throughout the process and that you got yourself a great deal! Thanks for the 5 stars! The HomeProtect Team

Posted 5 years ago

“Excellent customer service and very competitive on price. My insurance was set up quickly and was very easy to do and all queries sorted professionally with a lovely lady on the telephone.”

Helpful Report

Posted 5 years ago

We like to keep things simple and easy for our customers! Thanks for wonderful review. Please let us know who you spoke to, so we can recognise our staff for doing such a great job! The HomeProtect Team

Posted 5 years ago

“No problems very easy to take out insurance and renew..great service”

Helpful Report

Posted 5 years ago

We like to make life easy, along with great service! Thanks for the 5 star review! The HomeProtect Team

Posted 5 years ago

Great to know you found us easy to deal with. Thanks for renewing with us! The HomeProtect Team

Posted 5 years ago

“I’m in a Nursing home and have let my property out,Homeproject provided the Policy I need.”

Helpful Report

Posted 5 years ago

Thanks for choosing us for your policy! We're glad we've been able to offer the cover you were looking for! The HomeProtect Team

Posted 5 years ago

“Easy to arrange and very cost effective”

Helpful Report

Posted 5 years ago

Fab feedback! We're really happy you found it easy to arrange cover! Clearly an added bonus when there's value for money! Many thanks from the HomeProtect Team

Posted 5 years ago

“Excellent Company to deal with. Quick and fuss-free .”

Helpful Report

Posted 5 years ago

Thanks for the 5 star review. We're glad you feel this way and pleased you found the process quick and easy. The HomeProtect Team

Posted 5 years ago

“The application process was very straight forward and the premium quoted/paid is competative - across the board, they offer the best option for me”

Helpful Report

Posted 5 years ago

A no hassle, simple service is what we aim to provide and I'm glad you've had that experience with us Mark. Zoe from the HomeProtect Team

Posted 5 years ago

“Have had no reason to contact Home Protect up to now. I feel confident that when I need help I will not encounter any difficulties and long delays. Home Protect I have put my trust in you!”

Helpful Report

Posted 5 years ago

Thank you for picking HomeProtect and putting your trust in us - it's great to have you as a customer. Zoe from the HomeProtect Team

Posted 5 years ago

“Easy to understand the policy cover Very competitive price Simple payment process Hope I don't have to claim!”

Helpful Report

Posted 5 years ago

Fingers crossed you never need to make a claim but thank you for picking us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 5 years ago

“Explaining about my late mother’s home insurance was due and the house is going through probate , customer service we’re very helpful with my situation and the price was reasonable as well. Thank you Hone protect for making a stressful situation easier to sort out”

Helpful Report

Posted 5 years ago

I'm so sorry to hear about your mother's passing, my deepest condolences to you and your family. Thank you for taking the time to share a good review and I’m glad we were able to help make tough situation a little bit easier. Take care. Zoe from the HomeProtect Team

Posted 5 years ago

“Straight forward application process. Sorted same day”

Helpful Report

Posted 5 years ago

A no hassle, straightforward service is what we aim to provide, and it's great to hear you've had that experience. Zoe from the HomeProtect Team

Posted 5 years ago

“Very good price. Customer service great, very helpful”

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Posted 5 years ago

It's great news we’ve been able to give you a service worthy of five stars David. Thank you for your review. Zoe from the HomeProtect Team

Posted 5 years ago

“Price is very competitive”

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Posted 5 years ago

That's what we like to hear! Thank you for the five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“when renew pack arrived the premium was only up by £2.11 very good price to renew mu policy for further year and did not bother to look else where”

Helpful Report

Posted 5 years ago

Thank you for sticking with us for another year. Great to hear we could keep your premimum at a competitive price point. Zoe from the HomeProtect Team

Posted 5 years ago

“Staff were very helpful, would definitely recommend this company for insurance”

Helpful Report

Posted 5 years ago

It's lovely to hear that you would recommend us Cheryl. I'm pleased you had a service worthy of five stars. Zoe from the HomeProtect Team

Posted 5 years ago

Homeprotect is rated 4.4 based on 3,303 reviews